Hello Community,

I'm currently testing Site24x7 and I can't make Configuration Template work as I need it to.

My goal is to have different templates for my servers - for instance, having a template that will monitor Spooler Service, another one that will monitor "plug and play" service (those are given as example for the sake of this support case).

What I do:

- I go to "admin/server monitor/configuration template" and click "add configuration template"

- I configure the template:

              - I don't associate it to a monitor group

              - I check the "service auto discover" check box

              - I add "Print Spooler" to the Service Name list

I DO NOT want it configured as a default template.

Once it is saved, I use the "Bulk Associate to Multiple" button to

- associate my Print Spooler Configuration Template to a Server Monitor

- I set the "Override discovered Services..." to Yes

And nothing happens. My Server Monitor does not catch the configuration the Spooler service is not monitored.

What do I miss in the configuration ?

Last question: how do I list the Server Monitor associated with a Configuration Template ? I can't find this anywhere.

Thanks in advance for your help :) !

P.