We faced intermittent problems  starting 12 Oct 2015, 21:52 PST / Oct 13, 2015 10:22 AM IST due to a problem with our database server cluster.

Data collection and polling was intermittent at this time for many customers and you may observe some points missing in the charts in the web console. The Site24x7 Web Console too was not reachable.

Our engineers are working on this problem and we will update here once we have found the root cause.

We sincerely apologize for the inconvenience this is causing.

- Gibu