I just installed the On premise poller on a customer machine (Win 7) residing inside the customer network.

When starting the OnPremisePoller service i get the Interactive Services Detection message

When trying to access this I cant get anything at all.

The service then stops after about 10-20 seconds.

When looking in Event viewer I see that there is an error here.

the same error comes up for the Site24x7 Agent Helper service and the Site24x7 Windows Agent service.

These two are however still running.

Whats going on here?

I cant get the WinAgent to connect to site24x7 servers either event though the ports are open (80, 443) but I can access the sites from a web browser (firefox)