I'd like to be able to include a line break in my email template.  This would enable me to provide customized, and readable, instructions to the help desk technicians.

Currently I have a template that looks like this;

Search function has generated an alert.  This could mean service whoozit is not working on the web host.

Please check Customer Name's quick notes for response and troubleshooting information at https://documentation.com/vendor

Who: $MONITORNAME 

What: $MONITORTYPE 

Downtime duration: $DOWNTIME 

Cause: $DOWNREASON

But!   This gets compressed into one line of text when the email is sent.