I'm having a problem on macOS Sierra 10.12.2 where the agent will not allow me to logout the user (who is an administrator) without Force Quitting the agent. 

The agent stays in the dock (which I don't believe it should be), and if I right-click the agent icon it says "Not Responding". The agent does work though! I just have to force-quit it to be able to logout of this computer running as a FileMaker Server.

Also, if I Get Info on the agent app, it says, "Fetching..." in the location where the permission/service the agent is running as. See the screen capture.

I've uninstalled and reinstalled the agent several times. I don't know what else to look for / try. Any suggestions? Thank you.