Clustered SQL Server Monitoring False Alarms
I have two physical nodes in an SQL cluster, if one server is primary the other one shows as down in the SQL service agent monitoring. Should that not smartly know that the instance is of the same name and bypass or show it as standby in the alert monitor.
Change threshold to allow for Reboots?
I have several servers that I allow to auto-reboot in the middle of the night for updates, etc. Some of them take +/- 10 minutes to reboot. It is NOT always at the same time. During that time, 24x7 throws me an alert every time for every server Is there a way to increase the allowed amount of downtime so that if a server is down for 10 minutes its ok, but if its down for over 15 I want the alert? Is this just changing polling frequency?
Trouble Alert: The String "extra" is not present in the response
Hello - I recently started getting a Trouble Alert on one of my sites. The error is "The String "extra" is not present in the response" This does not tell me much and I could not find anything on it on these forums, or a googs search. Anyone come across this? - Justin
DNS monitoring
Hi, how do I monitor DNS servers for certain records i.e need to monitor whether the DNS will return certain DNS records
Possibility of providing environment variable in apminsight.conf file
hi, about ruby gem : site24x7_apminsight (1.1) I tried this, but it didn't work. https://support.site24x7.com/portal/helpcenter/articles/is-it-possible-to-provide-environment-variable-in-apminsight-conf-file [root@server1 current]# export site247apminsight_license='aaaa****************' [root@server1 current]# echo $site247apminsight_license aaaa**************** [root@server1 current]# cat apminsight.conf application.name=sample_app license.key={site247apminsight_license} agent.server.port=8080 apminsight.log.level=WARNING
Real Browser
Hi, I am trying to make a script in real browser. I keep getting a error message: Failed - unable to locate element. and if the script making works, the scripts keep failing. Can i get a expectation of how to make a good script, and what i am doing wrong. Kind regards,
How to retrieve a monitorid?
We are automating our agent deploy to AWS instances. Each deploy re-provisions the instances. I'd like to update the monitors group etc when the new instance is provisioned, however this requires the monitorid. At this time I cant find an API that will return the monitorid so I can update it. Any help is greatly appreciated. Thanks, K
Web RUM not showing users in Turkey
21% of our user sessions are in Turkey, but the Web-RUM > Geographic tab shows zero users. The ISP tab does show some Turkish ISPs, so presumably data is coming through. Any idea why Turkey shows zero users? Also - sorting this table by "Page Views" sorts it alphabetically, eg: "8" is greater than "765". Thanks.
How do I save a response.
On my site monitor I see "Home Page is in Trouble" ... "The String ""Exception" "SQLException" "Error"" is present in the response" However when I look at the page it looks fine. I look at the page source and it doesn't contain any ot these strings. I try again and again and I never see any of them. So what I really want to do is ask the monitor to save a few of the responses so I can see what is going wrong. So I can see the error that the monitor sees. How can I do this? Jos
When can we expect IPv6 Performance Monitoring in Site24x7?
As IPv6 is becoming the essential backbone protocol for next-generation networking, when can we expect this to be implemented and supported on Site24x7 to report the availability and performance of IPv6 enabled websites and web applications.
Portal Integration small width
Hi, I am trying to integrate site 24x7 status to my website. Problem is the required iframe width is too large (1000px). Is there any means to get the status with a smaller width? Thanks in advance,
Any way to use Web Application monitor with Salesforce?
I'm attempting to set up a monitor that will 1) Log into Salesforce 2) Click on a dropdown of external application 3) Click on an item which (in real life) 4) Launches a separate browser window to the external application 5) Log in to external application. I have tried to record these steps in both A) Site24x7 WebApp Real Browser Recorder (green icon with two windows on it) and B)Site24x7Recorder (with the green arrow icon). A) When I try and record the steps in Site24x7 WebApp Real Browser Recorder
Hide IP in Google analytics
Hi, Can you tell me what the IP is so I can hide the 24/7 bot visits in Google analytics. Many thanks
export the list of monitors
how do we export the list of monitors and what threshold are configure for all monitors. Kamlesh Ahuja Kamlesh.ahuja@aptushealth.com 9930823880
Help needed to understand Location-wise Outage details
Hi, Just trying the 24x7 for a month and not sure how to understand the daily reports when it comes to Location-wise Outage details. For instance I get a report indicating HomePage - Availability Summary Report 100% Availability 0 Mins 0 Secs for Total Outage Durations and 0 Number of Outage. I am happy to see that but when I read the report further below I see: Location-wise Outage Details LocationLocation Down DurationDown Duration AvailabilityAvailability (%) (%) DowntimesDowntimes California
Web Application Monitoring : Error during recording
Hi, I cannot record anymore a web Application monitor using the Site24x7 Web Application (real browser) Recorder. is there a problem with the record functionality?
Windows Server Agent vs VMWare Discovered Windows Servers
Hey everyone. I am just getting into testing this product and had a question. I will use this primarily to monitor Windows Servers and VMWare. I installed the agent on my windows servers, and I get all of that data. I setup my VCenter as well, and it grabbed all of my VMWare hosts, and it also grabbed the guest Windows Servers. Now in my list, I have each server twice. Once as a Windows Server from the agent, and one as the Windows Server from the VMWare discovery. They seem to have different stats.
Server Load
Hi - first of all - very impressed with Site24x7 I noticed one odd thing in Linux Server reporting - LOAD is listed on a scale of 0-100% It should be a number between 0-1 or 0-10 or 0-100 based on scale.... Currently it renders as a flat line around zero. Thanks!!!! - Lou
Unresponsive Java Script
Experiencing a javascript error when trying to open the monitor list page. Script keeps hanging when trying to display the list of active monitors. This is displaying on Chrome, IE, Firefox. Is there a fix for this issue? A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue. Script: https://js.zohostatic.com/site…sfw/framework.js?Feb_11_2016_2:1
Response Time Summary report
Hi, The Webpage analyser has a great waterfall model of the 'response time summary'. It seems to only show the last request. Is it possible to view this for a test carried out in the past. If there is a spike, it would help to go back and see what took long to load and the detail. Thanks
Monitor agents not showing without reboot
We are currently experiencing an issue with the monitor agent not updating on the site 24x7 website until we reboot the system. We have attempted a restart of the agent and verified that it is able to reach the site but the link on the page stays the same as a default non-agent monitor. Has anyone else encountered this and if so is there a workaround that does not require rebooting the server/aws instance ?
Monitor Status
Can I get the monitor status from an API request? I would like to receive the status code to know if the monitor is Active or Suspended. Regards, Dennis
IP Address not in Global list
Hello, We had an access that seem to come from Site24x7 originating from IP 103.200.6.77 (Singapour). This IP has not been reported on forums and is not present on Global Address list. Is it missing ?
On-Prem-Poller Internal DNS monitor
Hi Team Is it possible to configure the on premise poller to do an internal DNS health check on 53. I have external working perfectly but how do you setup a internal DNS monitor to report on my AD DNS servers?
Can’t ping IPv6 addresses
I successfully setup a ping monitor with an IPv6 address without getting a warning in the interface. The web form accepted both plain and literal formats (below), but I soon got an email claiming the monitor was misconfigured. Neither formats actually seem to create a working monitor. The web monitor interface at least warned me that IPv6 is unsupported . 2001:db8::dead:e1f [2001:db8::dead:e1f] (This is an example address, my web server’s actual IPv6 address does actually work. Just not with Site24x7.)
Last downtime on detail screen
Dear sirs, I am receiving info from the site24x7 web interface that seems to be conflicting. On the detail screen for the monitor, the Last Downtime seems to show the first downtime. Also list of outages seems to display just the last one. Please mind the image attached to get a visual for the problem. Thanks in advance,
Unable to monitor Singapore region, AWS
Hello, I have started monitoring my AWS account and I found that site 24*7 is not monitoring my Singapore region. Can you please guide me how can I add Singapore region.
API:GET EVENT LOG FROM SERVERS
My name is Grega and I'm working at the IT company. We have a lot of servers around the globe and we have a lot of work to reading logs on servers. We would need some better solution to automate and receiving logs from site24x7, and it would be great to implement some API request to get EVENT LOGS of servers from site24x7. Best Regards Grega
IPv6 litteral addresses are unsupported (RFC 2732)
I’m told the address is invalid when I try to use a IPv6 literal address for my web monitor. I want to use a literal address as all my websites’ domains are dual-stack with IPv4 and IPv6, and I want to monitor IPv4 and IPv6 services separately. Here is an example of an IPv6 literal address as supported in all browsers and as standardized in RFC 2732: http:// [2001:db8::dead:e1f]/ Please address this issue as the world has already run out of IPv4 addresses and the whole industry need to get this stuff
SNMP not working
AS subject states SNMP is not working. I have tried both v2 and v3 with v2 have some success. What I mean is that it polls and discovers sometimes and then it always goes down with an unreachable status. The add SNMP credentials page is not reachable after the snmp device is created. The only way to access that page is to go through readding of the device and select "rediscover". Seems like there should be a way to just list all SNMP credentials.
Monitoring event log
I am trying to setup an Event Log Type under Windows Event Log. I want to point it to Event Viewer>Applications and Services>Microsoft>Windows>TaskScheduler>Operational How can I point to that? I am assuming I have to use the <> tag but how do I use it?
Supporting large enterprise App. Infra. Network. Reports. Server avialablity and Cloud avilabality?
Does your application or service be able to support large Enterprise (very large) monitoring requirement? We have around 50+ products. 10+large cloud data centers and 1000+ servers. We would like to have one monitoring system which can monitor end to end and provide real time alerts to respective teams and good dash board. Second option. Is there a way I can use your service to collect all the logs coming from various points for my application (ex; server logs. report logs. app logs. network logs
Keyword Match
So we are checking our website from 3 locations (California, Chicago and Washington). We have a few monitors setup and they all report only if there is a failure of all 3 locations. Currently, for some totally random reason, the Chicago location is showing that some of our web servers are down (THEY ARE NOT). So I did a test and removed the Keyword I'm searching for from my website that I have entered for a monitor. Within the monitor it shows Trouble from 2 locations. The issue is that I was never
Question about reference
Hello, Sorry for my English skills, my main language is French. I work I a public school in Canada and I really like the product site 24x7. However, I need a reference of a school or an enterprise of more than 500 employees to obtain the permission to deploy the agent on all my servers. Is there a volunteer in the actuals customers to give me his email address and phone number only to confirm he actually deploy the agent on his servers. Thanks a lot Alain Rosa St-Laurent School (Canada)
How to add counter to monitor websites?
HI Team, May I ask how to add counters to monitor websites? Regards, Helen
Content Match Disabled for Free account?
Hello, I am using a Free account. On the Edit Website Details page, in the Content Match section, all the fields are disabled. Is this due to a limitation of the Free account? Thank you.
Missed alert emails on Nov 5th 2015
Dear Site24x7 team. Yesterday evening we were performing some (scheduled) maintenance on our end. Exact time-stamp: between 2015/11/05 15:05 GMT and 2015/11/05 18:50 GMT. For some reason couple of email alerts from Site24x7 didn't make it to our mailboxes, through our MS-Exchange farm! From our logs I can see a possible negotiation issue. The maintenance window was properly monitored, as I can see on the Site24x7 reports, though. We are using Site24x7 for more than a year now and this is the first
How can I delete my account ?
Simple question. I don't use the service anymore. Best regards, BM
Operations: Update on Service Disruption
UPDATE: 2319 pacific time, Nov 11 Services have been near normal in the last 2 days. We are rolling in infrastructure changes to make it better to handle attacks. Frequently asked questions on the attacks answered: 1. I am unable to reliably access Site24x7 / Zoho services this week. What is happening? We’re facing a criminal cyber-attack called a DDoS (Distributed Denial of Service) aimed at denying access to genuine users of our services. This started on Nov 4, 2015. Updates are available on our
Server monitor defaulting to IIS monitor
Hello I am trying to setup a standard server monitor, but it keeps setting its self up as an IIS monitor. The monitor will not activate because of our account type, but I have uninstalled and re-installed the 24x7 monitor several times trying to just install the standard monitor but it will not work. thanks
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