I am using the Web Application (Real Browser) test
need to test a file upload it says it is not allowed how can I test that ?
Problems with Business Hours
Hi ... not sure if anyone can help but... The majority of our monitors are UK based and as such most business hours are between 00:00 and 24:00 the same day. However, we have one monitor that is EST so its -5 hours behind the UK. The business hours on that monitor are 07:00 > 23:00. To transfer those hours into BST would mean 12:00 > 04:00 (with the 04:00 being the following day) When setting up business hours (as we are BST) I cannot enter a time that has a gap in the middle of the day (essentially
SOAP Monitor - Performance Report
Hi I am currently running some tests using SOAP monitor from Singapore to Atlanta with a round trip response time of 252ms. I am trying to figure out if the connection time in the response time graph (in the perfomance report) takes into account the SSL handshake time ? I am guessing not as the connection time is hovering around 250ms and the SSL handshake would take 3 round trips unless you are re-using the SSL sessions. Thanks in advance Paul
Mobile Network Poller for iOS REQUIRED.
Mobile Network Poller for iOS REQUIRED.
CustomTracker log4net
Hi everybody, does somebody experience with CustomTracker for .NET agent? I wan to extend monitoring of my IIS application for handling exceptions and records of log4net logger. Can somebody show me right direction please? Thanks Ondra
Windows Event Log "Custom"
How should I monitor and configure a custom eventlog in Windows Event Viewer? The path to the log in event viewer is: Applications and Services Logs\Microsoft\Windows\FailoverClustering\Diagnostic I will monitor all critical and error events in this section. How should I configure this challenge?
Site24x7 Roadmap
Hi All, do you have a roadmap for the next upcoming feature releases this year? Would be nice if customers could see your strategy for the next months. Regards
Option to modify file name for scheduled reports
The scheduled reports attachment naming is very common and prefeixed with date and time stamp but does not differentiate the category of reports. There should be a feature to allow us to change the name of attached reports.
Monitor Changes with no warning
Why did your listing of basic monitors and advanced monitors change without warning or notice to your customers? Among those affected, were SQL server, IIS, and Exchange. They were blinding moved to the advanced monitor type and has caused our organization huge issues with monitoring, breaking alot of them, suspending them and now when your monitor decides it doesn't want to report data back, if we try to reinstall the agent per your troubleshooting suggestions, we can't because he don't have the
Server and Printer monitoring
Hello, I was surprised to find that our server monitoring product didn't offer a built-in printer and print job monitor. This is a huge burden for large companies with print servers. I asked support for assistance with this, but the best they could do was offer up my request to the dev team for consideration and point to the community page. I know someone out there has crossed this bridge before me so I'm hoping to get pointed in the right direction. Here's what I need: Printer1, Printer2, & Printer
Feature Request: Custom Scheduled notification changes in App
I'd like to be able to set up a custom schedule of when my Site24x7 android application makes noise. I'm oncall once every 4 weeks. I don't mind being alerted on other weeks but only during the waking hours. During my on call week, I need it to play the alert sound even in the night time, however. I'd also like a "snooze" button to temporarily disable the audible alerts for a set period of time. Without disabling them until I remember to re-enable them. I originally asked support for them to document
MSP. You are not authorized to perform this operation.
Hello, I'ma try to test the extract the information from API but I recive the next error every time: "You are not authorized to perform this operation." I use the msp_zaaid value but don't work fine. Could you show me the correct syntax to use the msp_zaaid. Ej: https://www.site24x7.com/api/monitors?authtoken<auth_token>&msp_zaaid=<zaaid> Thanks,
Troubles with Maintenance Windows
I am having problems with Maintenance Windows. Our I.T. department has the "potential" to work on servers between midnight and 4AM. To prevent an avalanche of emails to the Programmers and Designers, I setup a daily maintenence window for this time frame. Immediately afterwards we began noticing that it was affecting our up-time SLAs even if the server or service never went down. In fact, during a maintenance window, all monitoring of the server or service stops! After a support chat, I was told
Using Configuration Templates correctly
Hello Community, I'm currently testing Site24x7 and I can't make Configuration Template work as I need it to. My goal is to have different templates for my servers - for instance, having a template that will monitor Spooler Service, another one that will monitor "plug and play" service (those are given as example for the sake of this support case). What I do: - I go to "admin/server monitor/configuration template" and click "add configuration template" - I configure the template: - I don't associate
Web Page Analyzer - Sharing the response time summary
Hello, I'd like to include the detailed waterfall graph in the Response Time Summary section of the Web Page Analyzer report in a status page. Is this possible? If not, how would you suggest allowing a business user access to this data? Thanks, Ken
opting the timezone settings for indivisual user
Currently timezone settings in Site24x7 can be set at the account level only and not at an individual user level. Any Admin user settings are getting reflected/changed on all the users accounts. It is causing inconvenience to different time zone users. This should be a basic need of any monitoring tool.
Is it possible to add Waterfall Chart to the saved and running script in Site24x7
Is it possible to integrate or add Waterfall Chart feature to the saved and running script in Site24x7 ? If yes, how much time is required to get this done ?
Two notifications levels.
In Threshold and availability can't stablish two checks, warning for 80% RAM memory usage and critical for 90% RAM memory usage.
Custom graphs
Any plans to allow Custom Graphs? I want to be able to pull data from third-party apis and create my own custom graphs that I can send add part of my status pages.
Advanced Web Script - Example with type_keys() and KEY_DOWN
Is there any resource to more complex interactions than the captured with Real Browser Recorder. I have some keyboard autocomplete events that I need to script in monitor. I need something like: type_keys_by_id("username","KEY_DOWN","disp_username,"#SEP#id=username#SEP#name=username#SEP#css=# topmenu>li>input[1]#SEP#xpath=//ul[@id='topmenus']/li/input[1]#XPATH#//input[1]#XPATH #//tr[2]/td/ul/li/input[1]#XPATH##SEP#") and besides KEYDOWN, other keys like ENTER. thank you
Incorrect credentials. Please check the userID and Authtoken provided
I am trying to generate AuthToken for Web User Expereince Java Script but i am getting the error "Incorrect credentials. Please check the userID and Authtoken provided." I am using the correct login profile. Please assist
Can I create a admin and limit the number of montor created by him?
Can I create an admin user and then limit the number of monitors created by this user? For example, to create a admin user "Tom", then limit the maximum number of monitors which Tom can create is up to 5 at most.
Email notification - 3 days graphical performance and availability report where unit of time = Hours
why the alert notification has graphs with unit of time = hours. it confuse the reader, graph don't have a spike but alert says threshold crossed the defined value. can we change the unit of time from hours to RAW in alert notification
RUM Dashboard reports in Email
Do we have an option to forward RUM dashboards as a report to intended administrator emails?
How to change the User-Alert_group of a monitoring
Hi All I just created a new real-browser monitor and in-default it has come with User-alert-group as Admin group, Which i want to change to existing group which i have created early, Tried changing and saving it through the edit tab. But its not saving. Please help. Thanks SC
Using API to just show status of website?
Hi folks, I've been going through the API Guide but I'm stuck and I'm hoping someone on here can help. I have a Monitoring Group (I have the ID) that I want to appear on my website to users after they authenticate to my LDAP (along with other information). I'd like to get this info via JSON API. When I do a GET of the Monitoring Group ID, it doesn't actually tell me the status of the individual monitors. Same goes if I poll the individual Monitor IDs. It gives me info about how it's setup, but not
Agent Service Randomly Stop
Is there any known issue that causes the agent service to stop? We have monitors on a few of our servers and just randomly they will stop. Most of the time they will start up on their own, but we are currently unable to really pin point any cause down. On one of our servers currently the monitor shows the server itself as up, but still shows SQL and IIS as down.
Don't let me add a new monitor when I have none left to use.
I'm using 11/10 monitors right now. If I attempt to add another, I'm prompted to type in all the configuration info (including making new groups), and when I attempt to save the new monitor config it alerts me I have no spots left for a new monitor. I wish the system told me I have no spots left before asking me to type in all the configuration settings.
Server Agent on AWS Linux, annoying issues changed API behavior
Hi Site24x7 Team, we discover all of our AWS EC2 automatically, what works fine. Further, we install by automation a Linux Agent on that EC2 machine. Both Monitors are afterwards concluded into one monitor via Server > EC2. So far, so good. Previously, we could during installation add some parameters to the install command in order to get the correct Resource Profile, Configuration Template etc.. Example: ./Site24x7_Linux_64bit.install -i -key=$accesskey -dn=$HOSTNAME -gn=postfix -ct=postfix -rp=postfix
Update most recent system from AD or LDAP to install site 24x7 agent
Hello, I want to do a remote install on 1 system running Windows from the Site 24x7 console. I can see other systems but not the one I want to perform the remote install. while using the remote install option. Please advise the step to update the list from AD or any ldap config. Thanks Rakesh
Change monitor action through API
The support level of our EC2 instances is defined by a tag on AWS level. We have 4 different actions defined, one for each support level. What we want is change the defined action based on what support tag is added. So I was thinking a Python script that checks all instances, gets the support tags, and then set the actions attached to those monitors through the API. So the question is: can one change the attached action of a monitor through the API, and how?
status page showing blank without login
Hey, we are trying site24x7. it works very well. however ,the status page does not work as expected. We have to login to access the status page via permalink. otherwise the status page will show blank page wihout login. is it by design?
hyper-v counters
Given the continual delay in official hyper-v support, I was wondering if anyone has tried to create something by monitoring important counters? Monitoring them just as servers is of limited value as it only really provides up/down monitoring. I need to see load and performance of the host.
On premise poller service stops
Hi I just installed the On premise poller on a customer machine (Win 7) residing inside the customer network. When starting the OnPremisePoller service i get the Interactive Services Detection message When trying to access this I cant get anything at all. The service then stops after about 10-20 seconds. When looking in Event viewer I see that there is an error here. the same error comes up for the Site24x7 Agent Helper service and the Site24x7 Windows Agent service. These two are however still running.
Agent preventing logout on macOS
Hello, I'm having a problem on macOS Sierra 10.12.2 where the agent will not allow me to logout the user (who is an administrator) without Force Quitting the agent. The agent stays in the dock (which I don't believe it should be), and if I right-click the agent icon it says "Not Responding". The agent does work though! I just have to force-quit it to be able to logout of this computer running as a FileMaker Server. Also, if I Get Info on the agent app, it says, "Fetching..." in the location where
Need to get a list of your monitors?
Have you ever needed to get a list of monitors and their details? I did and wrote this script to do just that. Make sure to change the Zoho-authtoken to your own, this one is a random one I grabbed from the API documentation. #!/usr/bin/env python # -*- coding: utf-8 -*- import pycurl import json from io import BytesIO from optparse import OptionParser # Define Options parser = OptionParser(usage='Usage: %prog [options] arguments. Type -h for more info.') parser.add_option('-t', '--type', type='choice',
On-Prem Linux poller runs as application not service
This is a feature request: Can we have the on-prem agent run as a service rather then an application. If ever the host is restarted and the application closes, it seems to be quite a pain to get it to start up again in Site24x7. Also for it to work an application has to be running which doesn't seem ideal, especially if the host is being shared with other applications and engineers.
What is polling?
Hi, I am new to this tool. I have understood many components in this but not able to Figure out what is Polling. My query is what Polling does? what information is captured in polling? Is it an Important component? Kindly help me to understand this.
Cannot add more that 10 services to a server monitor?
I am trying to add services to a server monitor. I am unable to add more than 10 windows services or process per server monitor. Is there something I can do to be able to add more than 10? We monitor a lot of services in our environment and if that is a hard limit that would be a problem for us. Any insight would be helpful.
Poll Rate ?
Where can I configure the Poll rate or poll time or delay? I have some servers that really only need to be checked a few times an hour. Thank you
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