ServiceNow integration via em_event.
Currently Site24x7 integration creates/closes Incidents in ServiceNow. Standard ServiceNow workflow is starting with Events as basic information from the monitoring tools - see www.youtube.com/watch?v=PZ0Iq-hePhQ&list=PLCOmiTb5WX3oSP3EgmRExyi9bm3fqOWVX. With the Incidents we cannot work with any event/alert rules and we cannot see data aggregated from more monitoring tools in the ServiceNow Event Management Dashboard. As we are MSP provider, we are normally sharing those dashboards with our customers.
Applogs for NGINX not pulling in logs
Hello We are just starting to test out Site24x7 as a monitoring platform. We've set up servers on the site and are getting metrics in. Which is all good but we are having trouble setting up Applogs for NGINX web/error logs. It is worth noting that the syslog data is successfully coming into site24x7 For this server we have configured the log profile as shown below, along with the Applog page in the server tab. I've tried changing the log files permission to 777 but with no luck. I know the file is
Push tag to a server with API
Can someone point me to the right direction to add a tag to a server with API?
Set up Mail Trigger/Alert when Server goes down
Hello All, I am new to site24X7 and I need support from your side. Please help me with the steps to set up mail/Alert whenever the server goes down. Regards, Prabakar
Agent helper service does not start
Hello After a reinstallation of a Windows agent, the service does not start anymore. The service ''Site 24x7 Agent Helper'' remains in ''Starting'' status and nothing happens. Any idea on how to troubleshoot this case ? Thanks in advance
How to set user role "Alert contact (No access to web client)" on MSP
I'm trying to create users with the role "Alert contact", shows as "Alert contact (No access to web client)" in Site24x7. We've previously managed to do this for one user at a MSP Customer, but apperently I can't figure out how we did it. Where can I set user roles for users created on MSP customers? Can I set "Alert Contact" user role for a user at MSP/ "root" level? I've found these docs, but they do not seem to apply for our setup. www.site24x7.com/help/msp/access-permissions.html www.zoho.com/mail/help/adminconsole/roles-privileges.html
DNS Monitor - CAA Record
Has Site 24x7 considered adding the DNS CAA record to the list of question types to be monitored?
3CX Monitoring
Hello Is there any project to monitor 3cx? Regards,
Inconsistent dot net traces
Hi Team, Can you please help to solve this issue. In below screenshot you can see the difference in traces section. I have traverse the same test cases for three time but the count of traces fetched are different every time. As I want all traces instead of slow traces so for that I have also configured transaction traces threshold to the lowest. Basically my requirement is I want all the traces for each transaction.
Where is the feedback button disapear?
Hey guys, In the past we have a feedback button on the left side of the menu bar? I cannot see the button anymore and I appreciate that feature in the past to give the Site24x7 Team fast feedback about bugs and problems.
APM Insight Filter per App Type (Java, .NET, Ruby, etc)
it is hard to find apps on the APM Insight dashboard can we have filters for Application on Java, .NET, Ruby, PHP Linux, PHP Windows, Node js, etc have an option to filter per Application Type
BigIP F5 active sessions
Hi Community Who could help me to define a monitor that will log the active sessions on a BigIP F5. Thanks in advance for your feedback. Nicolas
Unable to see stats between 2 dates
Hi Team, I am not able to see APM stats between 2 dates, for example, I want to see stats between 13th Dec to 23rd Dec. There is an option of custom dates but that is for comparing the stats for 2 dates, but I want to see the stats between 2 dates. Is it possible?
How to customize slack notifications
The slack notification messages are gigantic, I want to trim almost all of the data out but can't find how to do it. My goal is to get one line notifications only from DOWN events, such as "https://example.org/ 8.13.4.256 is Down" - nothing else. How can I make this happen? I want to use slack reactions to see if a certain notification is handled or not. If we would get for example 50 down notifications in a day the flood of messages would make it really hard to actually react to each individual
Failed to Register With DMS :: Error code - 12175
Team, Any idea on this error ? I can only see this error in the logs when Agent is crashing. Regards, Sasi.
Auto CRON monitor creation
Hello, We like the CRON monitor but have found the process of adding 100's of them manually to be time consuming. It would be good if there was either an API to create them which we could call on first setup, or maybe if they auto created on the first push? Is a feature like this planned? Thanks Charles
APM Insight dot net agent traces
Hi Team, I am not getting all traces for whichever requests I hit on browser also fond that agent is not capturing traces consistently. Sometimes I am getting only 2-3 traces or sometimes I am not getting any traces. Can you suggest me best agent configuration for dot net agent so I can get maximum traces for all my classes and methods. PFA configuration screenshot.
Can I use few words as a string for Content Check ?
Hi, Can I use few words as a string for Content Check -> Should contain.. field ? (Web site monitor) So f.e. I what to use "one two three" as a string for check and I need that system checks it as a one string - not all words separately.
API to see just the current Alerts
I am looking to hit an API endpoints to pull just a list of current alerts. I can hit www.site24x7.com/api/current_status?group_required=false which will give me a full list of all the checks and then parse out the ones that are alerting but seems like overkill if I just want to see the current alerts. I did see the endpoint for www.site24x7.com/api/reports/alarm but that requires a time frame. After looking through the API reference guide I am at a loss to see just current alarms. I am new to site24x7
Integration with statuspage.io
Hi, I would like to integrate Site24x7 with statuspage.io I know it is currently not supported to automatically integrate Site24x7 with this 3rd party, so I tried to use API messages, but I need PATCH and only POST and GET are currently available. Do you have any advice? Kind regards, Filip Ostrowski
Need to customize the color of the Repor title in the MSP
Need to customize the color of the Repor title in the MSP
Sorting
Hi, I have seen a few difference request for sorting. It seems this is a HOT TOPIC. I do believe that we should be able to sort on any page we have a long list of monitor objects. Whether it would be sorting CPU Utilization from high to low or Sorting out from the huge list of monitors by Monitor Type so for example, I would be able to sort and see all my Website monitors, or RDS instances rather than just scroll though an assortments of random monitors. The fact that is also refreshes as you scroll
Connecting to BigQuery RestAPI via Rest API Transaction and OAuth
I'm trying to access biquery tables via BigQuery cloud.google.com/bigquery/docs/reference/rest/v2/, where the authentication should be viaOAuth. I thought that 'Rest API Transaction' would be a way to go, so I have created an OAuth provider with scope,..etc. I think that I have manage to authorise the provider against my GCP (Google Cloud Platform). What is strange is, that refresh token is empty and that 'access token expiration time' is the time when I have initially authorised the OAuth provider.
Rest API issue
We are trying to set up a rest API with an HTTP call. However, when the setup is completed, is not liking the link and shows up as down. The link is valid, as the link/URL rest API is only used for internal use. We tried by setting an on-prem poller and no luck. Please advise. Are we missing something
Allow data shown under 'performance' heading on status pages to be configurable to different values
Currently this shows CPU usage for server monitors. This should be configurable so that I can select to display memory usage (mainly!) or other stats in this column i.e. availability, memory or disk usage etc
RUM in a Angular 2+ application only showing 1 Path/page load.
I've set up my angular 6 App with a modified version of the AngularJS snippet to monitor it. I believe it basically does the same thing the snippet does (see below). But i'm not seeing the navigations of the user through the app (in the web pages tab of my RUM monitor). Only the first page/url is listed. Is it possible to show all user navigation/paths in the web pages tab?. @Injectable() export class Site24x7Service { private site24x7RumBeacon: HTMLScriptElement; private readonly onLoadCallback:
Rest API to fetch data based on exact Timestamp DD:MM:YYYY HH:MM:SS
Is there any rest api to fetch data based on timestamp.(DD:MM:YYYY HH:MM:SS) www.site24x7.com/api/apminsight/ins/301907000000028040/tr/list/SD/17.01.2019/11.30/11.32
RUM sampling for high traffic sites
Hi, We have newspaper sites to monitor. For now the RUM was a NO GO because of pricing. With a site of 300 millions page views a month, the cost will be an extra USD 7000 a month. Why there is no a SAMPLING option like in NEW REALIC? because to measure performance, we don't need to monitor ALL THE PAGES, just a sample.
Downtime details in the monitor group report
Our requirement is to get downtime details like comments in monitor group availability summary report.
Email Notifications - Custom From Address?
Is there any way to modify an email alert's "from" address? Basically what I'd like to do is fire alerts to a ticketing system with a custom from address (which happens to be our customer's email address). This way a ticket is opened on behalf of a customer automatically for us to follow up. Thanks, Paul
Clone Configuration Profiles
This is about being able to clone an exsisting template. For example, * Threshold and Availability profile for ELB can be cloned and made into a threshold profile for an ALB with different thresholds * Threshold and Availability profile for a web server can be cloned and made into an SQL threshold profile witih different thresholds * Threshold and Availability profile for RDS for Prod can be clones and made into an RDS Stage threshold profile with different thresholds
I'm from India I want minimum ping latency monitoring report.
Dear Team, Can any one support me with the latency issue. currently your ping cloud monitoring using outside country server hence i'm facing high latency on my all network IP report which is more then 200-300 ms. My concern is to reduce the latency under 90-100 ms and wants to maintain RCA of my local hubs and host. which will help me to maintain SNMP service locally while monitoring reports to all my static IP's and devices. Is there any feature or a service which i can use to connect my own server
I am not getting any classes and methods in traces for dot net core application
In this below trace I have not got any classes and method but I am getting all database queries and everything other. Can you please help me to get classes in trace and which method get called.
Amazon Kinesis Data Streams (KDS) - Alerting for data logs from AWS Kinesis streams
We have a customer which receives event information from software clients through AWS Kinesis Firehose, which is then logged into the system. We'd like to have the ability to: Watch the content of incoming Kinesis datastream. (without a Server Agent) Alert on structured log content, in the same manner as the AppLogs Please help out! Thanks! Colton M.
Linking Tables and Forms
I am having difficulty linking a form and sub form that will visually show the 'link' between the two. ie I have a Company in the form and want that Company name to populate in the subform automatically.
Agent Versions Release Notes always out of date
Is there any reason why the Agent versions release notes are always out of date? I manage the agent upgrades manually so that they get tested in fully before going into Production but nearly every time I force an update it goes to a version higher than what you are showing as being available? When clicking the release notes link from a monitor that needs updating it takes me to this page www.site24x7.com/help/server-agent-release-notes.html which states that version 19.0.5 is the latest version (I
Need help to monitor Dot Net Core Application
I need help how to setup dot net core agent for core .net web application. Already checked below URL. www.site24x7.com/help/apm/dotnet-agent/install-dot-net-core-agent.html But unable to setup agent using documentation details.
Unable to view Dot net application which is newly added(Dot Net APM Agent)
I have recently added new Dot net MVC based application in IIS also I have also checked this application in Dot Net APM configuration. Licence key is also proper.Everything looks fine for me.But I am unable to find it in APM monitor screen. Please find attached screenshot. Thanks.
How to keep persistent machine IDs in logs? (Alert if ID goes missing)
We have some JSON multiline logs which we need to pull into Site24x7 AppLogs and alert on. This log is stored in an AWS S3 bucket. Below I have posted 1 machine's entry into this 'heartbeat' log. Log Details: Each machine has a unique ID, Newly provisioned machines will generate their own unique ID, Each machine will record their heartbeat (example below) in the same log every 5 seconds, There are hundreds of machines sending heartbeats, Requirements: Alert when any unique ID is present < 10 times
Paping Monitoring
Hello, Has anyone created any monitoring through paping?
Next Page