Log Management
Understanding log upload add-ons for large, medium, and small storage needs
For customers who purchase logs after August 2024, the default log search retention is set to seven days. In this doc, we will cover: For 10GB log upload requirement For 1TB log upload requirement For 500GB log upload requirement For 100GB log upload ...
How frequently does the AppLogs agent upload logs
The AppLogs agent will upload logs every 30 seconds or as soon as 40MB of logs have been collected, whichever comes first. For instance, writing access logs can sometimes take a while because they are written every time a user accesses the ...
How to download the saved search data using API
Use the below API to download saved search data in CSV or JSON format: https://www.site24x7.com/api/applog/saved_searches/download/<search_id>/<from_date>/<to_date>?data_format=json&range=1-100&order=desc The following are the field values passed to ...
Troubleshooting tips for log collection errors
The following is a list of possible log collection errors and the solutions to fix them: Error message Reason Solution Upload Limit Reached You might have reached the maximum upload limit configured for this log type in the current billing cycle. ...
How do I delete the uploaded logs?
Site24x7 stores log data for 30 days by default for log management; however, you can customize the retention period. Once uploaded, you cannot delete the log data until the retention period. After the retention period, the collected logs will be ...
How do I check and reduce unwanted log usage in my account?
Log Usage Summary Log Usage Summary refers to the total space consumed by the AppLogs in Site24x7. You can check Total log usage Daily Usage (represented with date) Log usage by Servers (represented in MB), and Log usage by Log Types (represented ...
How to enable view permissions for log types
Only users with view permissions can view the log type data. To allow users to view only specific log types, you can enable this setting from Admin > AppLogs > Settings. After enabling this setting, admins can create monitor groups with the ...
Licensing for AppLogs Alerts
Every log type is treated as a monitor and any search query can be configured for alerting. Here's the number of search queries for which you can configure to receive alerts for free: Log size Number of free search queries 10GB 5 ≤ 100GB 10 ≤ 500GB ...
How do I disable log collection for individual log type
Let's say you're collecting logs from different sources like Windows event logs, SQL server logs, and Cassandra logs. If you notice that you're reaching the log upload limit for the month you can choose to disable collection for one of the log types, ...
Trend-based alerting using the EWMA algorithm
While configuring AppLogs alerts, you have to choose if your alert should be count-based or trend-based. For trend-based alerts, to calculate the average values, Site24x7 uses the Exponentially Weighted Moving Average (EWMA) algorithm to identify ...
Filtering Windows event logs before uploading
You can filter Windows event logs in the agent side before uploading them to Site24x7. You can configure to eliminate the unwanted event IDs, so that you can skip them while uploading. You can set these field configuration while Adding a Log Type, ...
How to manually install the AppLogs agent
The AppLogs agent is used to automatically discover and upload your server and application logs to Site24x7. Site24x7's AppLogs agent works with an existing Site24x7 server monitoring agent and comes with AppLogs installed. You can also manually ...
How to collect Applications and Services Logs from Windows event logs
Site24x7 AppLogs uses the Windows Management Instrumentation (WMI) query on the Site24x7 Server Monitoring agent to fetch event logs. The WMI module requires the registry entry below to read the event logs from the Applications and Services Log ...
How to limit log uploads from a particular log type?
Use case: As a sysadmin, you may want to check a specific log type that you upload and manage using Site24x7 AppLogs. Assuming that the upload limit of your account is 100 GB and there are four types of logs managed on a single account, keeping an ...
How do I disable the AppLogs agent (process/service)?
When you disable the AppLogs agent, log collection on that server will stop and the AppLogs Agent service/process will not run in your server. To disable the AppLogs agent: Navigate to the Server tab. Click on the server monitor in which the agent ...
Configuring voice calls and SMS alerts for AppLogs
For the AppLogs Alerts that you configure in the AppLogs tab, you can set up email, SMS, voice calls, and instant messenger alerts at the monitor level. For example, if you want to configure email or voice call alerts for your Syslog monitor, edit ...
Average resource utilization by AppLogs agent
Metrics Windows Linux CPU < 1% 0.3% Memory 40 MB 25 MB Peak network 2 MB in 30 seconds 2 MB in 30 seconds Disk 100 MB 100 MB This resource utilization is subject to change when more log types are associated with a single server or the same AppLogs ...
How long does Site24x7 retain my logs for searching?
Log retention for searching Log search retention refers to the number of days your collected log data will be stored and available for searching in Site24x7. For customers who signed up before August 2024, the default log search retention is 30 days. ...