Introduction
Unable to retrieve Azure Key Vault components
You will not be able to retrieve the Azure Key Vault components, like keys, certificates, and secrets, if you have not provided the sufficient permissions. Access configuration permission To track all of your Azure Key Vault components, ensure that ...
How to update the API key for Azure AI Search
It is mandatory to update the API key for the Azure AI Search service monitor to view the Statistics metrics, which provide in-depth quota and usage data of indexes, documents, data sources, aliases, and much more. To add the Azure AI Search monitor, ...
There is no data from my Azure monitor
There are several reasons for a Site24x7 Azure monitor to display no data. Some of them are listed below: When there is no data available for a metric on the Microsoft Azure portal itself, data collection cannot happen and Site24x7 will display no ...
Site24x7 shows the status as Down while the Azure portal shows Up
Site24x7's Azure monitoring provides accurate metrics and alerts only when there is an impending issue. In this case, there could be a reason why the Resource Health check for that particular resource notified Site24x7 that the service is facing an ...
Required permissions to auto-add Azure Subscriptions for monitoring in Site24x7
Follow the steps below to provide the necessary permissions to auto-add Azure Subscriptions under the same tenant for monitoring when they are created or added in the Azure portal. 1. Go to the Azure portal and navigate to Management groups. 2. ...
How to create a custom view of Azure monitors based on tags
Categorize your Azure resource monitors based on tags, like the resource group, subscription, and location, either while adding or editing an Azure monitor. While adding an Azure monitor On the Add Azure Monitor page, under Advanced Configuration, ...
Updating the Client Secret (Application Secret) value provided for Azure monitoring
To update the Client Secret value provided while adding an Azure monitor, follow these steps: Log in to Site24x7 and go to Azure > Infrastructure Dashboard/Inventory Dashboard/Management Actions. Hover over the hamburger icon at the top and click ...
What should I do if an Azure resource is not added?
Check if you have a sufficient license: If an Azure resource is not discovered or added in Site24x7, please check if you have a sufficient license. If not, upgrade your license by contacting sales@site24x7.com. Check if the Subscription has ...
How to re-add deleted Azure resource monitors
Note: You cannot re-add resources that have been deleted from the Azure portal itself. Log in to Site24x7 and go to Cloud > Azure > click on the Azure monitor > Management Actions > Deleted Resources tab. You will find the list of deleted resources. ...
How does resource termination settings work for Azure?
In the Add/Edit Azure Monitor page, the option Automatically Remove Terminated Resources under Resource Termination Settings lets you to remove terminated resources (in Azure portal) from monitoring in Site24x7. A time period can also be defined as ...
Can I bulk import and apply updates to Azure resource types?
Yes, changes related to the display name, threshold profile, notification profile, user groups, and monitor groups can be bulk imported and applied to Azure resource types through the Import Monitors option. Log in to Site24x7. Go to Admin > ...
Is it possible to monitor Azure if I don't have the permission to the main subscription of my Azure account?
No, it is mandatory to have the below mentioned permissions to add the Azure resources for monitoring: Authenticate with the Site24x7 App: Microsoft account that has access to the Active Directory tenant and Owner role for the subscription that needs ...
How will the newly added resource groups/service types, created in the Azure portal, be added for monitoring in the Site24x7 web client?
By default, the newly added service types/resource groups will be not added for monitoring. However, they will be listed in the Edit Azure Monitor page. To add them for monitoring, please follow the steps below: Log in to Site24x7 and go to Azure > ...
What permissions should I have in my Microsoft Azure account to use the Site24x7 App for monitoring?
You can auto-discover and monitor all your Azure resources by authenticating with the Site24x7 App. The following permissions are required to monitor your Azure resources with the Site24x7 App: A Microsoft Azure account with Owner role for the Azure ...
How to prevent rediscovery of resources under a particular service type?
Please follow the steps below: Log in to Site24x7 and go to Azure. Under the Azure monitor added, click on Infrastructure Dashboard. Hover on the hamburger icon provided beside the page title and click Edit. In the Edit Azure Monitor page, under ...
Can I exclude certain Azure resource groups from monitoring by Site24x7?
Yes, you can exclude resource groups that don't need to be monitored by Site24x7. To do so, please follow the steps below: Log in to Site24x7 and go to Azure > under the Azure monitor > Infrastructure Dashboard. Hover on the hamburger icon beside the ...
What is the level of access Site24x7 has over my Azure environment?
Site24x7 Azure monitoring is done using the OpenID Connect Authentication, an approved workflow by Microsoft. The Azure resources are discovered and monitored using the global application, Site24x7 App, that is maintained in Site24x7's Microsoft ...
How do I delete my Azure monitor from the Site24x7 web client?
Please follow the steps below: Log in to Site24x7 and go to Cloud > Azure > Infrastructure Dashboard. Hover on the hamburger icon beside the title Infrastructure Dashboard and click Delete. If the monitor is still under Discovery, you can go to Admin ...
Data retention period for Site24x7 Azure monitoring
Data from Azure is stored for the following time periods: RAW data/performance data for every poll (based on your configured check frequency) will be stored for the last one month. However, for custom time period, the hourly data will be stored, by ...
Possible cases when my Azure resources will be marked DOWN by Site24x7
The Azure resources will be turned DOWN by Site24x7 in one of the following cases: The status of the Azure resources from the Microsoft Azure portal is unavailable. There is no data collection for more than five minutes Help Documentation
How do I check if the Site24x7 server monitoring agent extension has been installed successfully in the Microsoft Azure portal?
Please follow the steps below: Log in to Microsoft Azure portal. Go to Virtual Machines > click on the VM for which you want to check if the agent extension is successfully installed. Click on Extensions. If the agent is successfully installed, the ...
How do I install the Site24x7 server monitoring agent extension, once my VM resources are discovered and added for monitoring?
Install the VM extensions to get in-depth performance visibility with metrics CPU, memory, disk usage, processes, and services. Once Site24x7 is authenticated for discovery and your VM resources are discovered, Log in to Site24x7 and go to Azure > ...
What will happen if I move an Azure resource from one subscription/resource group to another?
The Azure resource(s) will be moved with a new Resource ID and hence created as a new monitor in the Site24x7 web client. The old resource monitor will be turned to the DOWN state. Learn more on how the Azure resources are created as monitors in the ...
On what basis are the Azure resources created as monitors in the Site24x7 web client?
Azure resources are created as monitors based on their Resource ID. Log in to Site24x7 and go to Azure > click on the service type > the resource monitor > Configuration Details > ID Help Documentation
Polling frequency/interval of data collection for Azure monitoring
The polling frequency/interval for data collection is five minutes (with a data point collected every minute). Resource discovery happens once every 30 minutes. If you have event logs enabled, the frequency for collecting logs is five minutes. Help ...
Why are some of the performance metrics for my Azure resources missing in the Site24x7 web client?
The API version to fetch the performance metrics for your Azure resources is 2017-05-01-preview. The attributes present in the API versions higher to this will not be shown in the Site24x7 web client. Help Documentation
Why don't I see the newly added Azure resources in the Site24x7 web client?
Newly added Azure resources will be discovered only once in 30 minutes. To start discovery immediately, log in to Site24x7 and go to Azure > Infrastructure Dashboard/Inventory Dashboard/Management Actions > hover on the hamburger icon beside the page ...