Memory spike once server monitoring agent is installed

Why do I see a sudden spike in my memory usage once I install the server monitoring agent?

Use Case:
A user installs the Windows agent in around 20 servers. Once the installation is successful, there seems to be a sudden spike in the memory usage of these servers to 100%.

Solution:
A memory spike after installing the server agent could be due to the antivirus installed in the machine. This generally would consume high memory during the scan. Check if the antivirus scans the server agent. If yes, exclude the agent from scanning in order to resolve this.

If there is no change in memory after disabling the antivirus, disable the option Enable Event Log/Syslog Monitoring in the Edit Server Monitor page and check the memory performance. To disable this option in multiple servers in one go, please refer this article.

In case the issue still persists, contact support@site24x7.com

    • Related Articles

    • How to uninstall the Site24x7 Windows Server Monitoring Agent

      Method 1: To uninstall the Site24x7 Windows Server Monitoring Agent, click the link below: https://staticdownloads.site24x7.com/server/Site24x7WindowsAgentUninstall.zip Unzip and execute the Uninstall.bat file in the Command Prompt as an ...

    • Prerequisites for Node.js agent installation

      For a smooth Node.js agent installation, ensure that you've fulfilled the following prerequisites. The environment should have node version 16.20.2 or above installed. The application user should have full permission to access the agent directory. ...

    • Troubleshooting false positive alerts in monitoring

      Problem False positive alerts are being generated. Possible cause The monitoring system is down in some locations. The Website monitor might be configured for one location, such as Seattle, but may appear down when accessed from another location, ...

    • Basic troubleshooting tips for the APM Insight Node.js agent

      If you are experiencing issues after installing the APM Insight Node.js agent, follow these troubleshooting tips. Verify agent installation and connectivity To verify the agent installation status, you can execute the following command from the root ...

    • Bundled .NET and .NET Core agents in a single MSI

      In APM Insight .NET agent version 6.8.0, the .NET and .NET Core agents have been bundled into a single MSI, enabling unified monitoring of both application types. Upgrade requirements for .NET Core agent 6.7 and below If you're using .NET Core agent ...