Receive down alert emails for my FTP Server when it is actually not down
This issue might be because of a different connection mode. Once this connection mode is manually set from active to passive, your FTP Transfer monitor will start working fine as expected.
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Not receiving alert emails from Site24x7
The email may have landed in your spam folder. White-list our email addresses no-reply@site24x7.com and noreply@zohoaccounts.com to receive emails in your inbox. You may also check if your mail servers are working fine to rule out any possibility of ...
How to make sure you receive all the alert emails on time from Site24x7?
Site24x7 offers deep insight into the availability and performance of your IT infrastructure; further triggering timely alerts during any performance issues. However, you may have trouble receiving these alert emails in your inbox, if you haven't set ...
Alert suppression at monitor level – Achieve better false alerts protection through monitor level dependency configuration
Read the knowledge base article to learn more about monitor-level alert suppression.
The number of email addresses/SMS/phone numbers that can be added for alerts
There is a limit of 500 alerts per day for an email address. When your configured monitor is down , alert emails will be sent to all the email addresses associated with the corresponding monitor. In case of SMS alerts, an alert SMS will be sent to ...
What are the promotional emails sent by Site24x7?
Site24x7 sends promotional emails to make your Site24x7 onboarding process smooth, introduce you to the various important services we offer, suggest new features, follow-up on individual demos, distribute monthly newsletters, communicate seminar, or ...