What will happen if the customer count in a single Site24x7 MSP account exceeds 500 and above?
As of now, we have few limitations when MSP accounts exceed 500 customers and above. The following features would not be available:
- Status of monitors in the MSP home page (Home > Dashboards).
- Alarms feature.
- The Number of MSP Users in the Customer Account page (Admin > Customer Management > Customers).
Alternatively, these features can be accessed from that particular customer account, irrespective of the customer count value.
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