Polling in Site24x7

What is Polling in Site24x7?

Site24x7 captures the uptime and critical performance status of your websites, servers, and web applications. To achieve this, Site24x7 persistently checks the availability and collects relevant performance data from your monitored resources at pre-configured check frequencies specified by you. This entire activity is called Polling. 

Polling primarily involves two steps:
  • Availability status checks: Status represents the health of the monitor based on the HTTP resolution. The status is reflected by a unique color code: Green for Available, Red for Down, Golden Yellow for Trouble, Orange for Critical, and Dark Blue for Configuration Error.
  • Available: Normal state
  • Down: When there is an outage due to a lost connection or other issues.
  • Trouble: potential, but not a critical issue, this is primarily as a result of any content check failures or threshold breaches.
  • Critical: For events that could result in an eminent outage.
  • Configuration Error: The monitored resource was not set-up correctly
  • Performance Data Collection: During data collection, critical performance parameters of your monitors like response time, memory & CPU utilization, and more are fetched and pushed to Site24x7's servers. The data is then displayed as tabular and graphical reports in Site24x7 web client. No other sensitive data are captured and pushed to Site24x7 servers during the data collection.

    • Related Articles

    • Different types of polling for VMware resources

      Site24x7 supports monitoring for different VMware resources like vCenter, clusters, ESX/ESXi host, virtual machines (VMs), datastores, resource pools, and snapshots using On-Premise Poller. You can monitor the discovered VMware child resources using ...
    • Polling frequency of monitors polled from On-Premise Poller

      The polling of monitors is done according to the configured poll frequency in the monitor. Data is pushed every five minutes from the On-Premise Poller. Poll now requests for monitors in the On-Premise Poller are pushed instantly after polling. Data ...
    • Polling frequency/interval of data collection for Azure monitoring

      The polling frequency/interval for data collection is five minutes (with a data point collected every minute). Resource discovery happens once every 30 minutes. If you have event logs enabled, the frequency for collecting logs is five minutes.  Help ...
    • Troubleshooting steps if I am not able to install the OS X agent in my machine

      Please ensure all of the below conditions are fulfilled for successful installation of the OS X agent: Ensure Python 3.0 and above is installed Enter the device key correctly. Know how to add a device key
    • Site24x7's intelligent polling logic during Monitor outage

      For Internet service monitors, all paid plans, excluding the Enterprise plans allows you to monitor your websites from 8 test locations (1 primary and 7 secondary locations). For Enterprise plans, monitoring can be performed from up to 16 locations. ...