What happens to your server monitor if you upgrade/downgrade your pack?
Let us look at two different scenarios to see what would happen to your free monitors when your pack is upgraded/downgraded.
A customer has 10 servers and starts off by using the Free pack, then decides to move to a paid pack.
Upgrading from Free pack to PRO INFRA pack:
Five of these servers will already be monitored for availability and uptime while the rest five would be in suspended state. On upgrading to the PRO INFRA pack, five of the original servers which had availability monitoring will have full monitoring capabilities while the rest five would be kept in suspended state.
Downgrading from PRO INFRA pack to Free pack:
Similarly, if the customer does not renew their pack, then the five servers they were monitoring would once again be monitored only for availability and uptime while the remaining five would be in the suspended state.
NOTE: Even though the decision of which server is to be given full monitoring/availability monitoring/suspended state is taken randomly, the user can later change the server allocation as per their needs from the dashboard.
Understanding automatic integration of Site24x7 APM and server monitors
Server and APM instance integration happens automatically in the Site24x7 console. Once integrated, the performance metrics of the integrated servers are displayed in the Server Metrics tab on the APM details page. During APM instance monitor ...
Server monitoring agent upgrade
Agent upgrades can be manual or automatic. The current agent version used by the server monitor can be found under the monitor's display name. Auto Upgrade: A user can opt for Auto Upgrade in the Settings page (Admin > Server Monitor > Settings) in ...
List of log files generated and maintained by the Site24x7 server monitoring agent
Here is the list of log files generated by the Linux and Windows server monitoring agent. The log files are stored in the same directory where the agent source file is installed. By default they are at: For Linux : ...
To bulk upgrade the server monitoring agent
Please follow the steps below to upgrade your server monitoring agent for multiple servers in one go: Log in to your Site24x7 account. Go to Admin > Inventory > Bulk Action. Click on Upgrade Server Monitor Agents. Filter out the server monitors based ...
How to manually upgrade an On-Premise Poller
You can upgrade an On-Premise Poller directly from the Site24x7 web console by navigating to Admin > On-Premise Poller, clicking the hamburger icon beside an On-Premise Poller, and clicking Upgrade. Learn more. If the above method of upgrade fails, ...