What does Java agent troubleshooting operation do and what are the additional arguments that can be given?
Troubleshooting operation will perform the below mentioned checks:
If Create Diagnostics option is chosen, it zips the conf files, info file & all the logs in the agent directory, which can then be sent toSite24x7 support for further debugging.
- Checks whether agent directory has read/write operations
- Checks whether apminsight.conf has license key mentioned
- Checks whether agent state, unmanaged, deleted or managed
- Checks network connectivity between application server and plusinsight server
List of troubleshooting options available:
|Troubleshoot||Runs basic troubleshooting for Java agent||java -jar apminsight-javaagent.jar troubleshoot|
|-h||Prints the troubleshoot options and its descriptions||java -jar apminsight-javaagent.jar troubleshoot -h|
|-c||Runs troubleshooting and creates a diagnotic zip file containing agent conf files and its logs||java -jar apminsight-javaagent.jar troubleshoot -c|
Note: These steps are application server independant
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