No data after installing PHP agent

Troubleshooting steps if you don't see any data after installing the PHP agent

Problem statement:

The APM Insight PHP agent has been installed, but no data is displayed in the Site24x7 web client.

Troubleshooting steps:

  1. Ensure that you have installed both the PHP agent and the S247DataExporter.
  2. Check that you have restarted the web server and PHP-FPM (if applicable) after installation.
  3. Verify that the license key you provided is correct for the corresponding Site24x7 account.
  4. Check whether the S247DataExporter is running.
    Linux | Windows
  5. Check to see if you made any transactions in your web application.

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