What are the possible cases when user dissociation will fail?
can be done via the Edit Customer Preferences
form, Edit Customer Group
form, Edit User
form. The following list the possible use cases when user dissociation will fail:
If the user is the account contact
Log in to Site24x7 and go to Admin > My Account > change the account contact.
If the user is the last contact of an User Alert Group
Delete the User Alert Group or remove the user from that User Alert Group
Both the above troubleshooting cases have to be done in that particular customer account only.
User dissociation in MSP
Dissociation of users can be done via The Edit Customer Preferences form The Edit Customer Group form The Edit User form User dissociation will fail if the user is the Account Contact or the last contact of an User Alert Group. Learn more. User ...
Possible cases when my Azure resources will be marked DOWN by Site24x7
The Azure resources will be turned DOWN by Site24x7 in one of the following cases: The status of the Azure resources from the Microsoft Azure portal is unavailable. There is no data collection for more than five minutes Help Documentation
Is it possible to alert the user only for server availability?
Yes, it is possible to be alerted only for server availability and not for all the other performance attributes by creating a threshold profile with all the fields empty. Let us consider a use case: A user has the Windows agent installed in a Windows ...
Possible reasons for an agent communication failure
When there is a failure in the agent communication, you will get a message, "Agent service <name> could not establish communication with the Server. Please check if there is a problem with the Network Communication. This could also happen if the ...
Adding sub-users to your Site24x7 account
As the Super Admin/Admin of your Site24x7 account, you will be able to invite and add a user to be part of your Site24x7 account. When the primary Site24x7 account holder adds a sub-user, a Site24x7 account will be automatically created for that ...