What are the dependency modules to be installed while adding a plugin?
Please find below the list of plugins with their required dependency modules:
How will I know if the module is installed properly?
While adding a plugin, if you get the error message "<Module not installed>", it means the dependency module is not present or the installed module is damaged.
Please install the required module and restart the server agent. In the next data collection, your plugin monitor would be added to your Site24x7 account.
Installation of the dependency modules for Oracle plugin if you have Centos/RHEL OS
To use the Oracle plugin, ensure the following modules are installed to connect to the Oracle database: oracle-instantclient-basic-linux oracle-instantclient-sdk-linux cx_Oracle - Python Interface for Oracle Database Follow the below steps for ...
Possible reasons why my Linux plugin has not been added to my Site24x7 account
Check if the Site24x7 Linux monitoring agent version is above 15.0.0. You can check your agent version in the Summary tab of your server monitor, below the display name. The python directory path installed in the user's machine should match the path ...
How to troubleshoot my Windows PowerShell Plugin?
By default, the Site24x7 monitoring Windows agent will run as a SYSTEM user. In case, if you would like to verify if the plugin script is giving the output properly as SYSTEM user, follow these steps: Download PsExec from this link and extract the ...
Why is my MySQL plugin not getting added to Site24x7?
Agent Requirements: The Site24x7 Linux monitoring agent version is above 15.0.0 The Site24x7 Linux server monitoring agent should be installed in the network or on the specific host where the MySQL instance is running. If you are running the plugin ...
Run python plugin scripts in Windows servers
There are two methods to add Python to Windows path: Via the installation of a recent version of Python Manual entry of the paths Via the installation of a recent version of Python: Download a recent version of Python. Check the option Add Python to ...