| Users | Roles | Monitoring supported | VPN tunnel/ Path monitoring supported |
| Operator | Superuser | Yes | Yes |
| Business | Yes | No | |
| Standard Admin | Yes | Yes | |
| Support | Yes | Yes | |
| Enterprise | Superuser | Yes | Yes |
| Standard Admin | Yes | Yes | |
| Customer Support | Yes | Yes | |
| Security Admin | Yes | Yes | |
Network Admin | Yes | Yes | |
| Security Read Only | No | No | |
| Customer Read Only | No | No | |
| Partner | Superuser | Yes | Yes |
| Standard Admin | Yes | Yes | |
| Customer Support | Yes | Yes | |
| Security Admin | Yes | Yes | |
| Network Admin | Yes | Yes | |
| Business Specialist | No | No |