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What are the possible cases when user dissociation will fail?
User dissociation can be done via the Edit Customer Preferences form, Edit Customer Group form, Edit User form. The following list the possible use cases when user dissociation will fail: Use Case Troubleshooting Tip If the user is the account ...
Converting Site24x7 Evaluation account into MSP Edition
MSP Edition lets you manage your customers' IT stack efficiently with our secure, scalable, and affordable monitoring suite for MSPs and CSPs. White label your monitoring platform and reports with a custom name, logo, and URL so that you can promote ...
Adding sub-users to your Site24x7 account
As the Super Admin/Admin of your Site24x7 account, you will be able to invite and add a user to be part of your Site24x7 account. When the primary Site24x7 account holder adds a sub-user, a Site24x7 account will be automatically created for that ...
Different user roles and related access permissions
Site24x7 lets you have a control over the access level of the users and the administrator of an account can add multiple users by providing them with various access permissions. Following are the user roles in Site24x7, which can be entailed to a ...
Associating End-Customers with your MSP Customer Account
You can associate all your end-customers with your MSP Customer account by assigning unique roles and privileges to them. There are seven different User Roles that you can assign to an end-customer: White labeled Client Portal (Read Only): Enable ...