Troubleshooting APM Insight PHP agent

Troubleshooting steps to check if installation of PHP has been done properly

Please check if the below steps have been performed to successfully install PHP:
  • Create a sample .php file within your web application that contains the following:
    <?php phpinfo();?>
  • Navigate to this page in a web browser and scroll through the alphabetical list of modules to find zpa. If you are able to view the zpa module then it means that your installation has been successful.

  • If you do not see zpa in this list, then contact tech support.

    • Related Articles

    • Troubleshooting steps if you don't see any data after installing the PHP agent

      Problem statement: The APM Insight PHP agent has been installed, but no data is displayed in the Site24x7 web client. Troubleshooting steps: Ensure that you have installed both the PHP agent and the S247DataExporter. Check that you have restarted the ...

    • Troubleshooting steps for On-Premise Poller

      Prerequisites and basic details: Prerequisites for installing On-Premise Poller Necessary ports to allow access to the installed On-Premise Poller How secure is On-Premise Poller Amount of bandwidth consumed by the On-Premise Poller software Adding ...

    • Troubleshooting bulk installation failures of the APM Insight .NET agent

      You can perform a bulk installation during the .NET agent installation. If the bulk installation fails, it could be due to one of the following reasons: Error message/Issue Troubleshooting tip Network connectivity failure Ensure all machines within ...

    • How to set the PHP path during agent installation?

      This is only applicable to the agent versions 4.2 and above. For Linux Step 1: Download the installation script. wget -O InstallAgentPHP.sh https://staticdownloads.site24x7.com/apminsight/agents/AgentPHP/linux/InstallAgentPHP.sh Step 2: Set your PHP ...

    • Troubleshooting steps when the Network Module does not start properly

      Follow the steps below to fix Network Module-related issues. If the issue is not resolved by the first step, try the subsequent steps until the issue is resolved. Step 1: Stop the On-Premise Poller and restart it with administrator or root ...