Troubleshooting steps if the Layer 2 network map is not discovered
If your map is not discovered after entering the details in
Discover Layer 2 Map, or if you see this message "Device mapping does not exist for this map.":
- Check if the device is reachable through SNMP.
- Check if your seed device satisfies the following conditions.
The seed device should
- either be a core router or an L3 switch in your network.
- have SNMP enabled; only then it can be queried to draw links automatically.
- have ipForwarding set to 1 for the OID - .1.3.6.1.2.1.4.1.0. (identified by querying the OID - 1.3.6.1.2.1.4.20.1.1)
- have two or more interfaces.
- Select suitable Discovery Mechanisms from the drop-down list.
Type of device
| Discovery mechanism
|
Cisco device
| CDP
|
Layer 3 switches and routers
| ARP
|
Switches
| FDB
|
Wired LAN ethernet
| LLDB
|
Routers and switches
| IP route |
List of OIDs used for Layer2 Discovery
BRIDGE-MIB
- .1.3.6.1.2.1.17.4.3.1.1
- .1.3.6.1.2.1.17.4.3.1.2
- .1.3.6.1.2.1.17.4.3.1.3
- .1.3.6.1.2.1.17.1.4.1.1
- .1.3.6.1.2.1.17.1.4.1.2
RFC1213.MIB (NetToMediaTable)
- .1.3.6.1.2.1.4.22.1.1
- .1.3.6.1.2.1.4.22.1.2
- .1.3.6.1.2.1.4.22.1.3
- .1.3.6.1.2.1.4.22.1.4
RFC1213 (IPRouteTable)
- .1.3.6.1.2.1.4.21.1.1
- .1.3.6.1.2.1.4.21.1.2
- .1.3.6.1.2.1.4.21.1.7
- .1.3.6.1.2.1.4.21.1.8
- .1.3.6.1.2.1.4.21.1.11
CISCO-CDP.MIB (CDP) - MIB files attached
- .1.3.6.1.4.1.9.9.23.1.2.1.1.4
- .1.3.6.1.4.1.9.9.23.1.2.1.1.7
- .1.3.6.1.4.1.9.9.23.1.2.1.1.9
LLDP.MIB(LLDP) - MIB files attached
- .1.0.8802.1.1.2.1.4.1.1.4
- .1.0.8802.1.1.2.1.4.1.1.5
- .1.0.8802.1.1.2.1.4.1.1.8
- .1.0.8802.1.1.2.1.4.1.1.9
- .1.0.8802.1.1.2.1.4.1.1.12
- .1.0.8802.1.1.2.1.4.2.1.2
- .1.0.8802.1.1.2.1.4.2.1.3
IF-MIB
- ifIndex - .1.3.6.1.2.1.2.2.1.1
- ifName - .1.3.6.1.2.1.31.1.1.1.1
Router Discovery Algorithm
- "ipForwarding" of the device must be set to 1 - .1.3.6.1.2.1.4.1.0
- The object must have two or more interfaces. - .1.3.6.1.2.1.4.20.1.1
Switch Discovery Algorithm
- Bridge MIB OIDs should respond.