Troubleshooting steps if bulk install during installation of Windows agent fails
You can now bulk install during the installation of the Windows agent itself. In case the bulk installation fails, it might be due to one of the following reasons:
Error Message/Issue | Troubleshooting Tip |
Network Connectivity Failure | Make sure all the machines in the domain are connected to the network |
Incorrect Username and Password | Ensure you have entered the correct credentials of your Active Directory account |
Proxy error | Ensure proxy configuration is right. The Windows agent uses the proxy details of the server where it is installed. So make sure that the proxy configuration for the both the servers in the domain is correct |
Accessibility error | Ensure "staticdownloads.site24x7.com/server/Site24x7WindowsAgent.msi" and "staticdownloads.site24x7.com//server/Site24x7WindowsBulkInstall.zip" are accessible from Internet Explorer |
Remote issues | Confirm if the target server can be taken remote from the server where the Windows agent is installed |
| Agent installation error | Check if the machine in the domain already has the agent installed in it. |
| Error message "Couldn't connect to \\servername\ADMIN$. The network path was not found" | Go to Advanced Sharing Settings > Domain. Turn on Network Discovery and File and Printer Sharing. Refer screenshot below. |
Related Articles
Troubleshooting bulk installation failures of the APM Insight .NET agent
You can perform a bulk installation during the .NET agent installation. If the bulk installation fails, it could be due to one of the following reasons: Error message/Issue Troubleshooting tip Network connectivity failure Ensure all machines within ...APM Insight .NET agent bulk installation using ManageEngine Endpoint Central
You can install the APM Insight .NET agent on multiple machines at once by following the steps given below: Download the APM Insight .NET agent from the Site24x7 account. Log in to the ManageEngine Endpoint Central portal and click the Software ...Error 2503 during Windows server monitoring agent installation
Issue Facing the error 2503 during the installation of the Windows server monitoring agent. Cause During installation, the installer package files have to be written to the "C:\Windows\Temp" folder. When Windows is unable to write these files to this ...Troubleshooting steps for On-Premise Poller
Prerequisites and basic details: Prerequisites for installing On-Premise Poller Necessary ports to allow access to the installed On-Premise Poller How secure is On-Premise Poller Amount of bandwidth consumed by the On-Premise Poller software Adding ...How to manually install the AppLogs agent
The AppLogs agent is used to automatically discover and upload your server and application logs to Site24x7. Site24x7's AppLogs agent works with an existing Site24x7 server monitoring agent and comes with AppLogs installed. You can also manually ...