Troubleshooting steps if remote installation of Linux agent fails
In case the bulk installation fails, it might be due to one of the following reasons:
- Network Connectivity Failure: Make sure all the machines in the domain are connected to the same network
- Incorrect Username and Password: Ensure you enter the correct credentials of your server
- Make sure the following URLs are accessible from the server where bulk installation is being performed:
- For password based SSH authentication, enclose the password in double quotes if it has a comma
- Mention the real path of the PEM file path and the CSV file (when using the -file option)
Troubleshooting steps for On-Premise Poller
Prerequisites and basic details: Prerequisites for installing On-Premise Poller Necessary ports to allow access to the installed On-Premise Poller How secure is On-Premise Poller Amount of bandwidth consumed by the On-Premise Poller software Adding ...
Steps to install Linux monitoring agent in custom platforms/distributions
If you want to install the Site24x7 Server Monitoring agent in platforms/flavors other than the traditional Linux flavors, please follow the steps given below. Prerequisites: bash wget/curl to download installer files. python3-distutils package ...
Prerequisites for Java agent installation
For a smooth Java agent installation, ensure that you've fulfilled the following prerequisites. The environment should have Java version 8 or above installed. The application user should have full permissions over the agent directory. The server ...
Troubleshooting steps if bulk install during installation of Windows agent fails
You can now bulk install during the installation of the Windows agent itself. In case the bulk installation fails, it might be due to one of the following reasons: Error Message/Issue Troubleshooting Tip Network Connectivity Failure Make sure all the ...
Set proxy for Linux On-Premise Poller during installation
There are 3 ways through which you can configure a proxy in an On-Premise Poller for a Linux server. During installation using the Installation Wizard Using the console During the silent installation of the On-Premise Poller Linux agent 1. During ...