Know why your remote installation using SSH failed

Troubleshooting steps if remote installation of Linux agent fails

In case the bulk installation fails, it might be due to one of the following reasons:
  • Network Connectivity Failure: Make sure all the machines in the domain are connected to the same network
  • Incorrect Username and Password: Ensure you enter the correct credentials of your server
  • Make sure the following URLs are accessible from the server where bulk installation is being performed: 
    • https://staticdownloads.site24x7.com/server/Site24x7_Linux_64bit.install
    • https://staticdownloads.site24x7.com/server/Site24x7_Linux_32bit.install
    • https://staticdownloads.site24x7.com/server/Site24x7remoteinstaller.sh
  • For password based SSH authentication, enclose the password in double quotes if it has a comma
    Eg: SERVER1,root,"pass,word"
  • Mention the real path of the PEM file path and the CSV file (when using the -file option) 

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