Troubleshooting bulk installation failures of the APM Insight .NET agent
You can perform a bulk installation during the .NET agent installation. If the bulk installation fails, it could be due to one of the following reasons:
Error message/Issue | Troubleshooting tip |
Network connectivity failure | Ensure all machines within the domain are properly connected to the network. |
Incorrect username and password | Verify that you have entered the correct credentials for your Active Directory account. |
Proxy error | Confirm that the proxy configuration is correct. The .NET agent uses the proxy details of the server where it is installed, so make sure that the proxy configuration is accurate for both servers within the domain. |
Accessibility error | Check that the URL staticdownloads.site24x7.com/apminsight/agents/apminsight-dotnetagent.msi is accessible via Internet Explorer. |
Remote issues | Verify that the target server is accessible remotely from the server where the .NET agent is installed. |
Agent installation error | Ensure the machine within the domain does not already have the agent installed. |
Error message: "Couldn't connect to \servername\ADMIN$. The network path was not found" | Go to Advanced Sharing Settings > Domain. Enable Network discovery and File and printer sharing. Refer to the screenshot below. |
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