Troubleshooting no data or missing monitor for .NET applications
When using APM Insight to monitor .NET applications, it's crucial to ensure the application is both actively running and correctly configured for monitoring. Here's how you can verify that using Site24x7 and Windows tools:
Video
For IIS applications
- Go to the APM Insight .NET Agent Configuration tool.
- Under the Applications tab, ensure your site or application is selected for monitoring.
- If it is not selected, select it and click Save.
- Now, open IIS Manager.
- Select Worker Processes under your server node.
- You’ll see a list of active processes and the associated application pools.
- If your application's Application Pool is not listed, the application might not be actively serving requests.
- Resolve:
- Now, try accessing your application in a browser to trigger some transactions.
- Once the application starts serving requests, it should appear under Worker Processes, the APM Insight agent should begin capturing data, and the monitor should appear in the Site24x7 portal.
- Verify:
- Go to the Site24x7 web client.
- Navigate to APM > APM Insight > Applications.
- Check whether your application appears in the list.
For Windows Services
- Go to the APM Insight .NET Agent Configuration tool.
- Under the Windows Services tab, ensure your service is selected for monitoring.
- If it is not selected, select it and click Save.
- Now, open Services (services.msc in the Command Prompt).
- Search for the Windows service related to your application, right-click it, and select Restart or Start.
- Once the service is running and starts processing, the APM Insight agent should begin capturing data, and the monitor should appear in the Site24x7 portal.
- Verify:
- Go to the Site24x7 web client.
- Navigate to APM > APM Insight > Applications.
- Check whether your application appears in the list.
Related Articles
No data for service and process in Windows server monitor
If you see "No Data" for process and service metrics (such as CPU or memory usage of monitored services) in the Site24x7 Windows server monitor user interface, follow the troubleshooting steps below. Run PowerShell Commands Open PowerShell as ...Site24x7 Real User Monitoring (RUM) - Data Collection
When you include Site24x7 RUM beacon script in your web pages, the following data is collected. All data that's being collected is in accordance with GDPR compliance. Performance details of web page load time - Metrics like response time of web page ...How to identify and resolve conflicts between other APM products and the APM Insight .NET agent
Problem statement: You are experiencing either of the below issues and suspect that another APM product is interfering with the Site24x7 .NET agent. 1. The .NET monitor is not created under APM > APM Insight > Applications, even after the .NET agent ...Where are Site24x7's physical data storage regions located?
Site24x7's integrated data centers are located in the US, European Union, India, China, Australia, and Japan. All Site24x7 customer-related data are stored in these physical storage regions. Data Center Primary Data Center Disaster Recovery Data ...Troubleshooting steps when no data is received from the SQL server
As we use "Perfmon" to fetch data for Microsoft SQL monitoring, please check if the counters related to SQL are present in the user's perfmon. Please follow the steps below: Open the server machine in which the issue is occurring. Start -> Run and ...