The Sender ID of various SMS providers
You can configure SMS alerts to be received when the monitor goes to Trouble or Down state. The following list the Sender IDs of various SMS providers:
You will receive SMS and voice call alerts from the mobile number +1-408-514-5602 or from +1-855-760-1247
You will receive alerts from the mobile number +1-866-514-1606 for U.S and Canada; for other countries, it will be from WebMon
You will receive alerts from WebMon or Site24x7
This will be used as the default SMS provider for Indian numbers (country code +91) and the Sender ID is SITEAT.
Note: The mobile service provider in the receiving end has the option to hide/change the Sender ID (short code).
If a message is not delivered through the provider that the user has selected, Site24x7 will route the SMS through another provider.
Not receiving any SMS alerts
The following might be one of the possible reasons for not receiving SMS alerts: 1. One possible reason could be that the mobile number configured for SMS alerts are not associated to the monitors in your account To associate your mobile number to ...
Validating sender email using DKIM authentication
What is DKIM? DomainKeys Identified Mail (DKIM) is an advanced authentication method used widely by email service providers to verify the email from the point of its origin by validating the email sender. It allows the email senders to authenticate ...
Configuring voice calls and SMS alerts for AppLogs
For the AppLogs Alerts that you configure in the AppLogs tab, you can set up email, SMS, voice calls, and instant messenger alerts at the monitor level. For example, if you want to configure email or voice call alerts for your Syslog monitor, edit ...
Receive a SMS notification even though I have not configured for it
If you have configured for "Phone" only alerts, and you miss a call from our end, then it automatically converts into a SMS notification. If this is not the case, feel free to contact email@example.com
Stop phone call alerts on outages and opt only for SMS mode of alerting
Site24x7 offers alert notifications via Email, SMS, Phone, and IM channels. The alert settings can be customized by logging to Site24x7 and navigating to Admin > User Management > Users > (Select the user's name to customize) > 'Alert Settings' If ...