The sender IDs of various SMS and voice call providers
In Site24x7, you can configure alerts via SMS, voice calls, and email. The sender IDs used for SMS and voice calls may vary based on the geographical location of the associated data center (DC). The table below lists the sender IDs for voice calls and SMS alerts:
Notification medium | Provider name | DC | Country code | Sender ID |
SMS | Clickatell | United States (US) | US | +1.209.850.4699 |
SMS | Clickatell | | US | +1.605.202.7394 |
| | | US | +1.605.202.7394 |
| | United Kingdom (UK) | US | +1.605.202.7394 |
SMS | Clickatell | United Arab Emirates (UAE) | US | +1.605.202.7394 |
SMS | Clickatell | Singapore (SG) | US | +1.605.202.7394 |
SMS | BulkSMS | All DCs | US | +1.866.514.1606 |
SMS | BulkSMS | All DCs | +94 (Sri Lanka) | SITEAT |
SMS | | | +44 (UK) | SITEAT |
SMS | BulkSMS | All DCs | +61 (Australia) | SITEAT |
SMS | BulkSMS | All DCs | +63 (Philippines) | SITEAT |
SMS | Twilio | All DCs | +65 (Singapore) | SITEAT |
SMS | Twilio | All DCs | +94 (Sri Lanka) | SITEAT |
SMS | Twilio | All DCs | +44 (UK) | SITEAT |
SMS | Twilio | All DCs | +61 (Australia) | SITEAT |
SMS | Kaleyra | All DCs | +91 (India) | SITEAT |
SMS | Advanced Micro Devices (AMD) | All DCs | +971 (UAE) | Site24X7 |
SMS | AMD | | +84 (Vietnam) | |
| AMD | | US | +1.833.231.5700 |
SMS | | All DCs | +33 (France) | SITEAT |
Call | Twilio | All DCs | All | +1.408.514.5602 |
Call | AMD | All DCs | All | +44.744.144.3850 |
Call | Kaleyra | All DCs | India | +91.674.678.7247 |
Note: The mobile service provider in the receiving end has the option to hide/change the Sender ID (short code).
If a message is not delivered through the provider that the user has selected, Site24x7 will route the SMS through another provider.
Related article
Related Articles
Configuring voice calls and SMS alerts for AppLogs
For the AppLogs Alerts that you configure in the AppLogs tab, you can set up email, SMS, voice calls, and instant messenger alerts at the monitor level. For example, if you want to configure email or voice call alerts for your Syslog monitor, edit ...
Will I be charged if the calls are not answered or if the number is switched off or not reachable?
When Twillio is used for receiving the voice call alerts Site24x7 will send the monitor details to Twillio, which will be forwarded as voice call alerts to customers from Twillio. But the data will not be read by both Twillio as well as by Site24x7. ...
Add a new or edit an existing phone number to receive SMS or voice alerts
To edit an already existing contact, select the user account and change the required settings. For a new entry, please follow the below steps: Log in and navigate Admin > User & Alert Management > Users & Alerts > select a contact. Click the icon ...
Not receiving any SMS alerts
The following might be one of the possible reasons for not receiving SMS alerts: 1. One possible reason could be that the mobile number configured for SMS alerts are not associated to the monitors in your account To associate your mobile number to ...
Validating sender email using DKIM authentication
What is DKIM? DomainKeys Identified Mail (DKIM) is an advanced authentication method used widely by email service providers to verify the email from the point of its origin by validating the email sender. It allows the email senders to authenticate ...