If you want to sync your user data from Microsoft Azure AD to Site24x7, you can do it with Zoho Directory's conditional assignment feature. Once synced, you can easily add users in Site24x7 without requiring manual intervention. The users added to Azure AD will automatically be reflected in Site24x7.

Prerequisites:

1. Site24x7 account with administrator access.
2. Active Microsoft Azure subscription.
3. Zoho Directory account with administrator privileges.
4. Integrate Zoho Directory with Site24x7.

Site24x7 users will have free access to Zoho Directory.

For example, consider if you want to grant administrative access to all members of the operations group, since admin access typically entails higher privileges and permissions. This will enable those users to manage various aspects of systems, applications, and platforms.

Follow the steps below to configure the same. 

1. Sync Azure Active Directory with Zoho Directory
2. Set up conditional assignment in Zoho Directory
3. Verify user sync in Site24x7
   

Figure 1. Applications tab in Zoho Directory.

2. Click Site24x7 and on the form that opens, click Assign Group.

Figure 2. Assign group in Zoho Directory.

3. Choose the group you want to apply this configuration to.

Figure 3. Choose a group.

4. You can choose to apply this rule to either All members of the group, or you can restrict usage by selecting Users matching the criteria.

5. Next, fill in the following details in Application setting:

• Role: Choose the role you want the group members to gain access to.

• Job Title: Provide the job title of you want the role access to be given to.

• User Alert Groups (optional): You have the option to include a user alert group created in Site24x7 to grant access to the role.

• Monitor Groups (optional): You have the option to provide users with restricted access to specific monitor groups. Leave this field blank if you want to provide access to all members.

Figure 4. Application Settings in Zoho Directory.

6. Click Assign.

Conditional assignment has successfully been created in Zoho Directory for Site24x7.

Now, in the use case given above, you will have to configure the Role as Admin, Job Title as DevOps Engineer. The configured screen (Fig.5) and saved screen (Fig.6) are as follows.

Figure 5. Configuring Admin role for DevOps Engineers in the Operations group.

Figure 6. The saved screen after the configuration.

MSP and Business Unit (BU) customers can also configure conditional assignments after syncing their users with Zoho Directory. From the Applications tab in Zoho Directory, you can assign Site24x7 access to the required group or individual users.

Verify user sync in Site24x7 

To verify if the users have been synced to Site24x7, navigate to Admin > User & Alert Management > Users & Alerts. For more information about users and alerts, read more here.