Unable to suspend or delete my Meraki organization monitor
To suspend or delete a Meraki organization monitor, ensure the Meraki device is suspended or deleted from the Meraki organization respectively. Follow the steps below to suspend or delete a Meraki organization monitor:
Log in to your Site24x7 account.
Click Network > Meraki > Meraki organization. Under Meraki Organization's Device List, view the Meraki devices associated with your Meraki organization.
Select a device by clicking the icon beside the Status of each Meraki device.
Once the Meraki device monitor page opens, hover over the hamburger icon beside the monitor display name.
Click Suspend or Delete.
Follow steps 1-5 for all the Meraki devices in your Meraki organization, after which you can suspend or delete the Meraki organization monitor.
Why is the monitor status shown as Down in the Meraki dashboard while shown as Up in Site24x7?
Test the Meraki REST API response and compare the monitor status with Site24x7 to determine the correct status of the Meraki devices monitored in Site24x7. Case 1: Different statuses for the REST API response and the Site24x7 monitor. Follow the ...
Why aren't my Meraki devices being discovered?
If your Meraki devices aren't being discovered, ensure: The API key is entered correctly. Learn more. The Meraki API has read-only access to your Site24x7 account to discover devices and organizations. Site24x7's IP range is whitelisted in case ...
What are the Meraki APIs used for monitoring in Site24x7 ?
Meraki REST API API details https://developer.cisco.com/meraki/api-v1/#!get-organization-devices-statuses Fetch the status of all Meraki devices https://developer.cisco.com/meraki/api-v1/#!get-organization-devices-statuses-overview Fetch the ...
How do I generate the Meraki REST API key?
To discover and monitor Meraki organizations and devices in Site24x7, obtain an API key by following the steps below: Open your Cisco Meraki dashboard. Once logged in, navigate to Organizations > Settings. Ensure the option Enable access to the ...
What happens if the Meraki organization's REST API key exceeds the limit?
Data collection in Site24x7 will be skipped for that particular Meraki organization and its associated devices if the REST API key exceeds the prescribed limit. To prevent this, enable alerting by following the steps below: Log in to your Site24x7 ...