Set alerts for resource check failures

Alert settings to stay notified when a resource check fails

An alert is raised when a resource check fails and the monitor status is changed from Up to Trouble. This happens only if the Alert when a resource check fails option is set to Yes in the associated server threshold profile.

To set that option,
  1. Log in to Site24x7.
  2. Navigate to Server > Server Monitor > Servers > click on the server monitor.
  3. Hover on the hamburger icon beside the display name and click on Edit.
  4. In the Edit Server Monitor page, scroll down to the Threshold and Availability field and click on the pencil icon.
  5. In the Edit Threshold form, set the option Alert when resource check fails as Yes.
  6. Save your changes. 

Note: The general Trouble alert can be configured by setting the 'Alert when a resource check fails' option as 'No' in the server monitor's threshold profile.
Know what are the other possible reasons and their troubleshooting steps if a resource check is not added to your account or when no alerts are received when a check fails.

    • Related Articles

    • Add the same/different resource check profiles to various servers in one go

      A resource check profile can be associated with any number of server monitors. This cuts down the hassle of configuring resources for each server monitor one by one. To associate a profile with multiple servers in one go, please follow the below ...

    • Troubleshooting steps if a resource check is not added or when no alerts are received when a check fails

      Common points to be remembered: Ensure the option Alert when a resource check fails is set to Yes in the associated server's threshold profile to trigger a TROUBLE alert for the configured check.   Check if you have sufficient licensing. The total ...

    • How File Added check works

      Working Principle: When a file availability check is added and the specified file is created or deleted, the resource check status will move to Down   and an alert will be sent to the user. If the specified file is already present in the folder   ...

    • URL Check

      URL check is used to monitor URL's on the local machine where a server monitor is installed. The check fails when the configured URL is not available. Only local URLs can be monitored. The local URLs can be configured in the following ways. ...

    • Edit/delete a resource check profile

      To edit a resource check associated with your server, please follow the below mentioned steps: Navigate to Resource > Edit Resource Check Profile Click on the resource check to be edited Make the changes Click Save To delete a resource check ...