Site24x7 Real User Monitoring - Data collection

Site24x7 Real User Monitoring - Data collection

When you include Site24x7 RUM beacon script in your webpages, the  following data are collected . All data that's being collected is in accordance with  GDPR compliance .  

  1. Performance details of webpage load time - Metrics like response time of webpage or application including document processing time, DNS time, connection time, server time, first byte time, document download time, page rendering time, document rendering time are collected. Other metrics like pageviews, response time and throughput taken to load in different browser versions, devices and ISP's are also collected.   Purpose: To analyse the network performance and performance of individual web pages and resources. To identify JS errors ans AJAX calls. 

  2. User agent of the browser - This information is collected to analyze the device and browser information.

  3. IP address from the request is being sent - Location and region details are fetched from the IP address.

  4. Unique ID generated for the user, which is stored in a cookie - This information helps to detect unique and new users. 

  5. User session details - These details include information about user sessions and page navigations. This data is collected to provide snapshots in case if page load time exceeds the specified threshold value. 
The following cookies are created to identify user sessions:
  1. site24x7RUMSnapshotId  - This cookie collects user session traces and is used to provide Snapshots.  
  2. site24x7rumID   - This cookie is created to identify unique users and sessions. 

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