Sample JSON table mapper file for ServiceDesk Plus Cloud CMDB integration
{
"site24x7Mapper": [
{
"Monitor_type": "SERVER",
"Monitor_sub_type": "LINUX",
"ci_type_name": "ci_linux",
"fields": [
{
"s247_column_name": "HOSTNAME",
"ci_field_name": "txt_hostname",
"type": "string",
"max_size": 100
},
{
"s247_column_name": "CPUCORES",
"ci_field_name": "txt_cpucores"
},
{
"s247_column_name": "FQDN",
"ci_field_name": "txt_fqdn"
},
{
"s247_column_name": "DOMAIN_NAME",
"ci_field_name": "txt_domain_name"
},
{
"s247_column_name": "TOTALRAM",
"ci_field_name": "txt_ram"
},
{
"s247_column_name": "BIOS_VENDOR",
"ci_field_name": "txt_bios_vendor"
},
{
"s247_column_name": "SERIAL_NO",
"ci_field_name": "txt_serial_number"
}
]
},
{
"Monitor_type": "SERVER",
"Monitor_sub_type": "WINDOWS",
"ci_type_name": "ci_windows",
"fields": [
{
"s247_column_name": "HOSTNAME",
"ci_field_name": "txt_hostname",
"type": "string",
"max_size": 100
},
{
"s247_column_name": "CPUCORES",
"ci_field_name": "txt_cpucores"
},
{
"s247_column_name": "FQDN",
"ci_field_name": "txt_fqdn"
},
{
"s247_column_name": "DOMAIN_NAME",
"ci_field_name": "txt_domain_name"
},
{
"s247_column_name": "NAME",
"ci_field_name": "txt_display_name"
},
{
"s247_column_name": "IPADDRESS",
"ci_field_name": "txt_ip_address"
},
{
"s247_column_name": "MANUFACTURER",
"ci_field_name": "txt_manufacturer"
},
{
"s247_column_name": "MODEL",
"ci_field_name": "txt_model"
}
]
}
]
}
Explanation
|
Key
|
Value
|
|
site24x7Mapper
|
|
Monitor_typeMandatory
|
Specify your Site24x7 monitor type, e.g.,
SERVER. |
Monitor_sub_type |
Specify the sub-type for your Site24x7 monitors. For server monitors, the sub-types can include
Linux, Windows, etc. For network monitors, the sub-types can include switch, router, firewall, etc. |
ci_type_nameMandatory
|
Provide the ServiceDesk Plus Cloud CI type's API name to which data will be pushed.
|
s247_column_nameMandatory
|
Provide the Site24x7 inventory or configuration field key.
|
ci_field_nameMandatory
|
Provide the ServiceDesk Plus Cloud CI type's field key to which Site24x7 data has to be mapped.
e.g., Configuring it with the ip_address field (
txt_ipaddress) will push the IP address field value to it. |
typeOptional
|
Provide the data type of the configured field in ServiceDesk Plus Cloud, e.g.,
string. |
max_sizeOptional
|
Provide the maximum size of the configured field in ServiceDesk Plus Cloud, e.g.,
100. |
site24x7Mapper, Monitor_type, ci_type_name, fields, s247_column_name, ci_field_name
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