Sample JSON table mapper file for ServiceDesk Plus Cloud CMDB integration
{
"site24x7Mapper": [
{
"Monitor_type": "SERVER",
"Monitor_sub_type": "LINUX",
"ci_type_name": "ci_linux",
"fields": [
{
"s247_column_name": "HOSTNAME",
"ci_field_name": "txt_hostname",
"type": "string",
"max_size": 100
},
{
"s247_column_name": "CPUCORES",
"ci_field_name": "txt_cpucores"
},
{
"s247_column_name": "FQDN",
"ci_field_name": "txt_fqdn"
},
{
"s247_column_name": "DOMAIN_NAME",
"ci_field_name": "txt_domain_name"
},
{
"s247_column_name": "TOTALRAM",
"ci_field_name": "txt_ram"
},
{
"s247_column_name": "BIOS_VENDOR",
"ci_field_name": "txt_bios_vendor"
},
{
"s247_column_name": "SERIAL_NO",
"ci_field_name": "txt_serial_number"
}
]
},
{
"Monitor_type": "SERVER",
"Monitor_sub_type": "WINDOWS",
"ci_type_name": "ci_windows",
"fields": [
{
"s247_column_name": "HOSTNAME",
"ci_field_name": "txt_hostname",
"type": "string",
"max_size": 100
},
{
"s247_column_name": "CPUCORES",
"ci_field_name": "txt_cpucores"
},
{
"s247_column_name": "FQDN",
"ci_field_name": "txt_fqdn"
},
{
"s247_column_name": "DOMAIN_NAME",
"ci_field_name": "txt_domain_name"
},
{
"s247_column_name": "NAME",
"ci_field_name": "txt_display_name"
},
{
"s247_column_name": "IPADDRESS",
"ci_field_name": "txt_ip_address"
},
{
"s247_column_name": "MANUFACTURER",
"ci_field_name": "txt_manufacturer"
},
{
"s247_column_name": "MODEL",
"ci_field_name": "txt_model"
}
]
}
]
}
Explanation
|
Key
|
Value
|
|
site24x7Mapper
|
|
Monitor_typeMandatory
|
Specify your Site24x7 monitor type, e.g.,
SERVER. |
Monitor_sub_type |
Specify the sub-type for your Site24x7 monitors. For server monitors, the sub-types can include
Linux, Windows, etc. For network monitors, the sub-types can include switch, router, firewall, etc. |
ci_type_nameMandatory
|
Provide the ServiceDesk Plus Cloud CI type's API name to which data will be pushed.
|
s247_column_nameMandatory
|
Provide the Site24x7 inventory or configuration field key.
|
ci_field_nameMandatory
|
Provide the ServiceDesk Plus Cloud CI type's field key to which Site24x7 data has to be mapped.
e.g., Configuring it with the ip_address field (
txt_ipaddress) will push the IP address field value to it. |
typeOptional
|
Provide the data type of the configured field in ServiceDesk Plus Cloud, e.g.,
string. |
max_sizeOptional
|
Provide the maximum size of the configured field in ServiceDesk Plus Cloud, e.g.,
100. |
site24x7Mapper, Monitor_type, ci_type_name, fields, s247_column_name, ci_field_name
Related Articles
APM Insight integration for Next.js in Kubernetes
To integrate the Site24x7 APM Insight Next.js agent into your Kubernetes application using initContainers with the prebuilt agent image, follow the steps below: Prerequisites A Next.js application container image The Site24x7 APM Insight license key ...How to configure the NGINX status page for monitoring NGINX performance
The NGINX plugin uses the NGINX status page to pull the performance metrics of the NGINX server. You may encounter the following errors while installing the NGINX plugin integration: Error_code : HTTP Error 404: This error usually indicates that the ...Compare our various methodologies for Website Monitoring
Get to know Site24x7 monitors better and choose the one that best fits your monitoring needs. Compare the functionality of the following monitors: Website Monitoring Webpage Speed (Browser) Web Transaction Monitoring Web Transaction (Browser) SSL/TLS ...Troubleshoot the Unauthorized user (Error 401) when installing Tomcat plugins
When installing Tomcat plugins, you may encounter the following error: Unauthorized user. Does not have permissions. HTTP Error 401: This error usually occurs when the user accessing the Tomcat Manager application does not have the necessary ...Troubleshoot the "pymysql module not found" error when installing the MySQL plugin
If you're encountering the pymysql module not found error, it likely means that the pymysql Python library is not installed on the server. pymysql is a Python package that provides a way to interact with MySQL databases using Python code and is used ...