Real User Monitoring (RUM) Licensing
RUM licensing is based on Pageviews. Site24x7 includes RUM in all the plans available. The number of Pageviews and Sites provided differs based on the plan.
Your RUM license limit is reset at the start of every month.
Please check the below list for more details.
Plan type | Plan includes |
Starter | 100K RUM Pageviews and 1 Site. |
Pro | 500K RUM Pageviews and 5 Sites. |
Classic | 1M RUM Pageviews and 10 Sites. |
Elite | 5M RUM Pageviews and 50 Sites. |
Enterprise | 10M RUM Pageviews and 100 Sites. |
Enterprise Plus Web | 10M RUM Pageviews and 100 Sites. |
MSP | 500K RUM Pageviews and 5 Sites. |
Refer to this page for more details.
RUM add-ons
You can also purchase more add-ons.
- Additional 500K Pageviews and 5 Sites: $24/month.
- Additional 5M Pageviews and 50 Sites: $124/month.
- Currently, the initial page loaded by a Web browser and the HTTP calls in the traditional applications (Track Ajax call/ Cross Ajax call is enabled) is considered a Pageview, irrespective of the number of resources that are loaded behind. For example, for a single page to load, there are various resource calls for images, CSS, etc., which are not counted in Pageviews. Pageviews are only calculated for the webpage that the user visits.
- If a user views the same page more than once or refreshes a page and views it again, it is still counted as a separate Pageview.
RUM usage alerts
To help you manage your RUM credit usage effectively, Site24x7 sends automated email alerts when your usage crosses key thresholds:
- 80% usage – Early warning so you can plan ahead
- 90% usage – Critical alert to avoid service disruption
- 100% usage – Final alert indicating that your total credits have been exhausted
These alerts include a detailed usage summary of your RUM applications.