Steps to be performed if your plugin is in the suspended state.
- Check if the server associated with the particular plugin is suspended. If yes, Activate the server.
- Check if you have sufficient licensing. Upgrade your account
How to troubleshoot my Windows PowerShell Plugin?
By default, the Site24x7 monitoring Windows agent will run as a SYSTEM user. In case, if you would like to verify if the plugin script is giving the output properly as SYSTEM user, follow these steps: Download PsExec from this link and extract the ...
How do I add the Dell iDRAC plugin for Windows?
Prerequisites Install the latest version of the Net-SNMP package. Follow these steps to install and configure it. Install Python 3.6. Plugin Installation Create a folder named idrac. Download the files from our GitHub repository and place them in the ...
Troubleshoot connection errors in the MySQL plugin
When configuring the MySQL plugin, you may encounter the following errors: Error : Connection Error - This error typically indicates that there is a problem establishing a connection to the database. Sometimes, this message is supplemented with an ...
Troubleshoot the "pymysql module not found" error when installing the MySQL plugin
If you're encountering the pymysql module not found error, it likely means that the pymysql Python library is not installed on the server. pymysql is a Python package that provides a way to interact with MySQL databases using Python code and is used ...
Troubleshoot "Error 404" and the "no host given" error when installing the Apache plugin
When installing the Apache monitoring plugin, you may encounter the following errors: Error_code : URL Error no host given: The "no host given" error message typically indicates an issue with a URL or request that lacks a hostname. If you encounter ...