Troubleshooting for NGINX

Why is my NGINX plugin not added to my Site24x7 account

An important prerequisite for adding a NGINX plugin is the correct configuration of the status URL. 

NGINX plugin uses the status URL to pull the performance metrics of the NGINX server. By default, the plugin will have http://localhost/status/ as the configured status URL. 

If this is different from the default URL, then the user has to update the URL accordingly in the Config section (NGINX_STATUS_URL) of the NGINX plugin. Restart the agent after successful update.

In case the problem still persists, execute the plugin and check whether the plugin provides any performance data. Please perform the below steps in the server: 
  1. Enter the following commands
    cd /opt/site24x7/monagent/plugins/nginxplus
    ./nginxplus.py
  2. Share the output with Site24x7 Support for further assistance

For more information on how to configure a NGINX plugin, please click here.





    • Related Articles

    • How to configure the NGINX status page for monitoring NGINX performance

      The NGINX plugin uses the NGINX status page to pull the performance metrics of the NGINX server. You may encounter the following errors while installing the NGINX plugin integration: Error_code : HTTP Error 404: This error usually indicates that the ...
    • Troubleshoot the "pymysql module not found" error when installing the MySQL plugin

      If you're encountering the pymysql module not found error, it likely means that the pymysql Python library is not installed on the server. pymysql is a Python package that provides a way to interact with MySQL databases using Python code and is used ...
    • Troubleshoot the Error 404 and Error 99 for RabbitMQ

      When installing the RabbitMQ plugin, you may encounter the following errors: HTTP Error 404: Not Found: This error usually occurs when Site24x7's RabbitMQ monitoring plugin attempts to access the /api/overview page of RabbitMQ, but the resource ...
    • Validating sender email using DKIM authentication

      What is DKIM? DomainKeys Identified Mail (DKIM) is an advanced authentication method used widely by email service providers to verify the email from the point of its origin by validating the email sender. It allows the email senders to authenticate ...
    • Sync Microsoft Entra ID users to Site24x7 via Zoho Directory

      If you want to sync your user data from Microsoft Azure AD to Site24x7, you can do it with Zoho Directory's conditional assignment feature. Once synced, you can easily add users in Site24x7 without requiring manual intervention. The users added to ...