Plugin appears even after deletion

Plugin appears in client even after deletion

For example, if you want to delete an Apache plugin from Site24x7, delete the following files/folder:
  1. apache.py file from /opt/site24x7/monagent/plugins/apache/
  2. /apache/ directory
  3. /opt/site24x7/monagent/conf/pl_id_mapper
Restart the server agent. The monitor will be removed from the client.

In case you have multiple plugin monitors in Site24x7, deleting the pl_id_mapper file will make the plugins to reregister to Site24x7 server. In most cases, it will not affect the plugin monitors.

If you face an issue, it must be because the plugin version of the current plugin is less than the higher version of plugin that's available. So, the plugin will not reregister. In that case, increment the plugin version for the data collection to happen. This case is applicable when there are multiple plugin versions available in Site24x7 across different servers.


    • Related Articles

    • Troubleshoot connection errors in the MySQL plugin

      When configuring the MySQL plugin, you may encounter the following errors: Error : Connection Error - This error typically indicates that there is a problem establishing a connection to the database. Sometimes, this message is supplemented with an ...
    • Troubleshoot Error 404, Error 111, and "no host given" error when installing the Apache plugin

      When installing the Apache monitoring plugin, you may encounter the following errors: Error_code : URL Error no host given: The "no host given" error message typically indicates an issue with a URL or request that lacks a hostname. If you encounter ...
    • How to troubleshoot my Windows PowerShell Plugin?

      By default, the Site24x7 monitoring Windows agent will run as a SYSTEM user. In case, if you would like to verify if the plugin script is giving the output properly as SYSTEM user, follow these steps: Download PsExec from this link and extract the ...
    • How do I add the Dell iDRAC plugin for Windows?

      Prerequisites Install the latest version of the Net-SNMP package. Follow these steps to install and configure it. Install Python 3.6. Plugin Installation Create a folder named idrac. Download the files from our GitHub repository and place them in the ...
    • Install and configure an Oracle plugin in Windows

      Prerequisites Ensure that the Site24x7 Windows server monitoring agent is installed in the system where the Oracle instance is running. Ensure python3 is installed in the system and add it to the Windows path. Refer to the link below for adding ...