No license for server monitor

Reactivate server monitor after upgrading license

When there is no license count available for adding a server monitor, the agent will be installed in the server; but the monitor will be in the Suspend state in the Site24x7 web client. The agent service will be active and continue to communicate with our data center, but no data will be posted in the Site24x7 web client. No applications and plugin monitors will be added, until license is upgraded.

Once license has been renewed, users have to manually reactivate the server monitor. Also, plugins and applications have to be manually added once license count has been increased. 

For a single server monitor, go to Server > Server Monitor > Servers > click on the monitor > hamburger icon beside the monitor display name > Activate. Similarly, for applications, click on Discover Applications in the same hamburger menu.

All of these actions can be done in bulk when there are more number of server monitors.
  1. Log in to Site24x7 and go to Admin > Inventory > Bulk Action.
  2. Click on Activate Monitors to reactivate the suspended server monitors.
  3. Similarly, use the options Re-Register Plugins across servers and Rediscover Server Applications to add plugins and applications respectively across servers.


    • Related Articles

    • APM Insight monitor not getting added to my account

      The most probable reason will be a wrong license key used while adding the agent. Check if you have added the agent in the application with the correct license key. If you have used the correct license key and still the monitor is not getting added, ...

    • How to verify the license key for a .NET application

      Problem Statement: The APM Insight .NET monitor is not created in the Site24x7 web client because of an empty or invalid license key. Prerequisite: The Site24x7 APM Insight .NET agent should be installed. Steps to verify the license key Navigate to ...

    • Upgrading On-Premise Poller to the latest version

      Go to Admin > On-Premise Poller in the Site24x7 web client Click on the name of the On-Premise Poller In the dashboard that opens up, click upgrade to the latest version Confirm it in the pop-up The latest version of the On-Premise Poller will be ...

    • Convert from an uptime monitor (free) to a full-fledged server monitor

      Please follow the steps below: Log in to Site24x7 and go to Server > Server Monitor > Servers > click on the server monitor. Beside the monitor display name, click on the option Uptime Monitor. If you have the license, the monitor will be ...

    • Understanding automatic integration of Site24x7 APM and server monitors

      Server and APM instance integration happens automatically in the Site24x7 console. Once integrated, the performance metrics of the integrated servers are displayed in the Server Metrics tab on the APM details page. During APM instance monitor ...