No license for server monitor

Reactivate server monitor after upgrading license

When there is no license count available for adding a server monitor, the agent will be installed in the server; but the monitor will be in the Suspend state in the Site24x7 web client. The agent service will be active and continue to communicate with our data center, but no data will be posted in the Site24x7 web client. No applications and plugin monitors will be added, until license is upgraded.

Once license has been renewed, users have to manually reactivate the server monitor. Also, plugins and applications have to be manually added once license count has been increased. 

For a single server monitor, go to Server > Server Monitor > Servers > click on the monitor > hamburger icon beside the monitor display name > Activate. Similarly, for applications, click on Discover Applications in the same hamburger menu.

All of these actions can be done in bulk when there are more number of server monitors.
  1. Log in to Site24x7 and go to Admin > Inventory > Bulk Action.
  2. Click on Activate Monitors to reactivate the suspended server monitors.
  3. Similarly, use the options Re-Register Plugins across servers and Rediscover Server Applications to add plugins and applications respectively across servers.