Why is data not available for a disk

Why is data not available for a disk

Problem

In devices that run Site24x7's Windows Server Monitoring agent, even when a disk partition is detected, data is not displayed.



Reason

The user running the Windows server monitoring agent might not have "Read" permission for that particular disk.

Solution

  1. In the File Explorer window of your Windows Machine, right click on the disk partition for which there is no data available.
  2. Click Properties.
  3. Go to the Security tab and select the user executing the Site24x7 Windows server monitoring agent.
  4. Click Edit.
  5. Enable the Read checkbox under Allow column.
  6. Click Apply and then click OK.

no data shown for disk


The disk's data will be displayed on the Site24x7 web-client from the next data collection.

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