Why is data not available for a disk

Why is data not available for a disk

Problem

In devices that run Site24x7's Windows Server Monitoring agent, even when a disk partition is detected, data is not displayed.



Reason

The user running the Windows server monitoring agent might not have "Read" permission for that particular disk.

Solution

  1. In the File Explorer window of your Windows Machine, right click on the disk partition for which there is no data available.
  2. Click Properties.
  3. Go to the Security tab and select the user executing the Site24x7 Windows server monitoring agent.
  4. Click Edit.
  5. Enable the Read checkbox under Allow column.
  6. Click Apply and then click OK.

no data shown for disk


The disk's data will be displayed on the Site24x7 web-client from the next data collection.

    • Related Articles

    • Encryption in Site24x7

      Encryption safeguards the contents of a message so that only the intended recipient can read it. Encryption is done by replacing the contents with unrecognizable data, which can be decrypted only by the intended recipient. Thus, data is protected ...

    • Resolving huge disk space issues with the On-Premise Poller and Network Module

      Often huge disk space results from the heap dump files in the NetworkPlus/bin directory of the On-Premise Poller.  What are HPROF files? HPROF files are used to store Java virtual machine (JVM) memory dumps. When a JVM runs out of memory (OOM), it ...

    • How to set up alerts for network device data collection issues

      When your network monitoring interfaces are not collecting data due to issues in the Network Module, you'll want to be alerted. To set up alerts, you need to add or edit the threshold and availability profile of the On-Premise Poller, which is used ...

    • Where are Site24x7's physical data storage regions located?

      Site24x7's integrated data centers are located in the US, European Union, India, China, Australia, and Japan. All Site24x7 customer-related data are stored in these physical storage regions. Data Center Primary Data Center Disaster Recovery Data ...

    • Site24x7 Real User Monitoring (RUM) - Data Collection

      When you include Site24x7 RUM beacon script in your web pages, the following data is collected. All data that's being collected is in accordance with GDPR compliance. Performance details of web page load time - Metrics like response time of web page ...