Latency Dashboard

Why don't I see the latency dashboard even though I have two or more On-Premise Pollers in my account?

Ensure that the On-Premise Pollers for which you choose to view latency metrics meets the following criteria:
  1. The monitor status is Up and not Down.
  2. Polling correctly. You can check the column Collection Time from the tab Log Report to understand the last polled time. 


  1. Version 5.1.1. or above. Learn more.
  2. Ensure that metrics collection is enabled for the On-Premise PollerLearn more.