Why don't I see the latency dashboard even though I have two or more On-Premise Pollers in my account?
Ensure that the On-Premise Pollers for which you choose to view latency metrics meets the following criteria:
- The monitor status is Up and not Down.
- Polling correctly. You can check the column Collection Time from the tab Log Report to understand the last polled time.
Ensure that metrics collection is enabled for the On-Premise Poller. Learn more.
Related Articles
Synthetic browser module prerequisite and troubleshooting guide for On-Premise Pollers
Introduction This document provides a structured troubleshooting guide for resolving issues encountered during the download process of On-Premise Poller for Synthetic (Browser) Module. It covers possible statuses, check-up steps, remedies, and ...
Monitors that require On-Premise Pollers in Site24x7
Certain monitor types in Site24x7 require the use of On-Premise Pollers for data collection, especially when monitoring internal, firewall-restricted, or private resources. Depending on the type of monitoring, additional modules like the Network ...
Upgrading On-Premise Poller to the latest version
Go to Admin > On-Premise Poller in the Site24x7 web client Click on the name of the On-Premise Poller In the dashboard that opens up, click upgrade to the latest version Confirm it in the pop-up The latest version of the On-Premise Poller will be ...
What is the difference between High Availability On-Premise Pollers and On-Premise Poller Groups?
High Availability On-Premise Pollers and On-Premise Poller Groups are two different approaches to ensuring service continuity and reliability in a monitoring setup. Let's examine the differences and explore how to maintain service continuity using ...
Understanding latency in data center operations
Latency, measured in milliseconds (ms), is the time taken for a response to be generated by an application or service. Lower latency results in quicker responses. Latency can occur due to several factors like: Network traffic: High volumes can slow ...