How can I ensure that the correct interface names are shown for a NetFlow monitor?

To ensure that Site24x7 can query and display the correct interface names for your NetFlow monitor, you need to provide the right SNMP credentials (i.e., username, password, and community string) with the appropriate access levels. SNMP is the primary protocol used to fetch interface information. Correct credentials ensure that Site24x7 can retrieve detailed information, allowing you to effectively monitor the device's interfaces and its metrics.

The SNMP credentials must have sufficient permissions to access interface-related MIB objects like ifDescr, ifName, and ifAlias. Also, ensure that the SNMP community string (for SNMPv1/v2c) or username and password (for SNMPv3) matches the credentials configured on the device.

Where can I select the credentials? 

While adding the NetFlow monitor, when you select the interfaces on the device(marked as 1 in the image), choose the right credentials in the Credential drop-down menu(marked as 2 in the image). 

• Related Articles

• Verifying the NetFlow port of an On-Premise Poller

  For NetFlow analysis, you need to configure your devices to export flows to Site24x7 On-Premise Poller, which is the NetFlow collector. The On-Premise Poller will be listening to the particular port to receive flows, which is why a proper port number ...

• Amendments to Site24x7 Monitor Names

  We've recently renamed a few of our Monitors to help keep in sync with the current IT and DevOps trends. The new monitor names are designed to correctly resonate with the IT & DevOps crowd. We've made necessary changes in the Web client, Help ...

• Identify and correct hostname mismatches while cloning

  Use the health monitor to correct host name mismatches, when cloning from a server in which the APM Insight .NET agent has been installed. Open the Health Monitor tool as follows: Start > All programs > APM Insight .NET Agent > APM Insight .NET Agent ...

• Mismatch between Windows Updates shown in system and Site24x7

  Issue You may see pending Windows updates listed in your Windows Update monitor, but your device may show no updates for installation. Cause Site24x7 fetches the updates available for your system's configuration and lists them all in the web ...

• Troubleshooting no data or missing monitor for .NET applications

  When using APM Insight to monitor .NET applications, it's crucial to ensure the application is both actively running and correctly configured for monitoring. Here's how you can verify that using Site24x7 and Windows tools: Video For IIS applications ...