Why is my MySQL monitor not discovered?

Why is my MySQL monitor not discovered?

If your MySQL is not getting discovered, you cannot add your MySQL, you are unable to add MySQL server for monitoring, or unable to view your MySQL resources, try discovering your resources by navigating to Server > Server Monitor Rediscover Applications.

Your MySQL monitor may not be discovered if:

1. You use an older agent version.

  • Check if the Site24x7 server monitoring agent version is 19.0.0 or above by using the following command:

    cat /opt/site24x7/monagent/version.txt

    If the agent version is below 19.0.0,  please upgrade the agent.

  • If the agent version is above 19.0.0, check if the Linux agent is promptly running by using the below command:

    sudo /opt/site24x7/monagent/bin/monagent status

  • If the agent is down, start the agent by using the command:

    sudo /opt/site24x7/monagent/bin/monagent start

2. The credentials you provide are incorrect. Please check the MySQL user credentials and grant the necessary permissions. To add or update the credential, check this article. 

3. You have exhausted your licenses. Find the licensing details of MySQL monitor here