Why is my monitor in Trouble state when the associated On-Premise Poller is Down?
Monitors are by default pushed to Trouble state when the associated On-Premise Poller goes Down.
You can update this by navigating to Admin > On-Premise Poller > On-Premise Pollers.
From the list of On-Premise Pollers, click on the hamburger icon next to the desired On-Premise Poller and click Edit.
In the Edit On-Premise Poller
page, you will view the option Status of the Associated Monitors when the On-Premise Poller is Down
. Here Trouble
will be chosen, by default. You can update the settings and save them. Based on this, your monitor status will be updated. Refer here for more
Prerequisites for an On-Premise Poller to be assigned as a standby for another On-Premise Poller
The On-Premise Poller that is being associated as standby On-Premise Poller must not be in a down or suspended state. The On-Premise Poller version should be 4.3.0 or above. The On-Premise Poller should not have any monitor associated with it. The ...
Moving a device from one On-Premise Poller to another
You can always change the On-Premise Poller that monitors your device when your needs demand. This feature also helps to balance the load on an existing On-Premise Poller by moving some monitors to another On-Premise Poller. Log in to your Site24x7 ...
Associate a supported monitor type to an On-Premise Poller
Refer here to view the monitor types supported for On-Premise Poller. Please follow the below steps: Ensure the On-Premise Poller is installed and running. Add any of the required supported monitors, say a DNS monitor. Refer here to know how to add ...
How secure is On-Premise Poller
On-Premise Poller: Introduction On-Premise Poller, a lightweight agent, helps to monitor your internal network and resources behind a firewall or virtual private network (VPN). You can install On-Premise Poller in various branch offices within a ...
Amount of bandwidth consumed by an On-Premise Poller
The On-Premise Poller software collects metrics from the internal network and pushes the same to the Site24x7 central server. Check the table below for the bandwidth consumed for each monitor type: Monitor Type Bandwidth Consumed Poll Interval 10 NCM ...