Can I manage two different services with a single primary contact
A single contact or mail ID cannot be the primary contact for two organizations. A mail ID is unique to every new organization.
For instance, a user manages two different organizations A and B, and uses Site24x7 for its monitoring purpose. In this case, a single email address cannot serve as the primary contact for both A and B. Two different email addresses need to be set up separately as the primary contacts for A and B respectively.
Related Articles
Executables and scripts to allow for Windows server monitoring
One of the reasons you could not enable Site24x7 server monitoring could be your organization's group policy denying access to the executables, scripts, and batch files associated with Site24x7 server monitoring. Mark the following executables, ...
Troubleshoot the Error 404 and Error 99 for RabbitMQ
When installing the RabbitMQ plugin, you may encounter the following errors: HTTP Error 404: Not Found: This error usually occurs when Site24x7's RabbitMQ monitoring plugin attempts to access the /api/overview page of RabbitMQ, but the resource ...
No data for service and process in Windows server monitor
If you see "No Data" for process and service metrics (such as CPU or memory usage of monitored services) in the Site24x7 Windows server monitor user interface, follow the troubleshooting steps below. Run PowerShell Commands Open PowerShell as ...
Validating sender email using DKIM authentication
What is DKIM? DomainKeys Identified Mail (DKIM) is an advanced authentication method used widely by email service providers to verify the email from the point of its origin by validating the email sender. It allows the email senders to authenticate ...
Release deployment process in Site24x7
To ensure smooth and stable deployments in sensitive environments, Site24x7 follows a phased rollout approach, deploying the release to smaller batches of customers first before rolling it out to all users. Release process The release follows a ...