Manage log files filling up on an On-Premise Poller
The limit for a single log file is 10 MB. Beyond this, we will rotate the logs up to 10 files, giving a maximum of 100 MB for a single module.
Likewise, we have 7-8 modules. This depends on the customer's usage of Poller and the number of monitors in the Poller. Thus, the total log file size should not go beyond 1 GB.
If the total log file size goes beyond the maximum limit, the user can delete all the logs inside \Site24x7OnPremisePoller\logs except the logs ending with ""0.txt (as these are the latest logs).
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