Manage log files filling up on an On-Premise Poller
The limit for a single log file is 10 MB. Beyond this, we will rotate the logs up to 10 files, giving a maximum of 100 MB for a single module.
Likewise, we have 7-8 modules. This depends on the customer's usage of Poller and the number of monitors in the Poller. Thus, the total log file size should not go beyond 1 GB.
If the total log file size goes beyond the maximum limit, the user can delete all the logs inside \Site24x7OnPremisePoller\logs except the logs ending with ""0.txt (as these are the latest logs).
Where are the On-Premise Poller logs located?
The default directories for installing the On-Premise Poller are: Windows: C:\Program Files(x86)\Site24x7OnPremisePoller Linux: /opt/Site24x7OnPremisePoller If you've installed the On-Premise Poller in the default directory specified during ...
How do I uninstall an On-Premise Poller
The default directories for installing the On-Premise Poller are: Windows: C:\Program Files(x86)\Site24x7OnPremisePoller Linux: /opt/Site24x7OnPremisePoller Follow the steps given below to uninstall the On-Premise Poller from your Windows or Linux ...
How to manually upgrade an On-Premise Poller
You can upgrade an On-Premise Poller directly from the Site24x7 web console by navigating to Admin > On-Premise Poller, clicking the hamburger icon beside an On-Premise Poller, and clicking Upgrade. Learn more. If the above method of upgrade fails, ...
Moving a device from one On-Premise Poller to another
You can always change the On-Premise Poller that monitors your device when your needs demand. This feature also helps to balance the load on an existing On-Premise Poller by moving some monitors to another On-Premise Poller. Log in to your Site24x7 ...
How to retrieve logs from different Site24x7 monitors
The log location varies with different agents and monitors. View a consolidated list here: Site24x7 Server Monitoring agent Monitor or module OS Directory, path, or command Detailed reference Server Monitoring Agent Windows Installation directory > ...