High CPU/memory usage by Windows agent

Troubleshooting steps if the Windows server monitoring agent is using high amount of CPU/memory

High memory/CPU usage by the Windows server monitoring agent might be caused by an Antivirus scanning the agent files. 

Please check if there is an Antivirus on your server. If yes, exclude our server monitoring agent directory from the Antivirus software by considering the Site24x7 agent as a trusted application. This will help the Site24x7 agent to use less memory or CPU for collecting the performance metrics.