Trouble alert in APM Insight

I got a trouble alert in APM. What are the action items that I should worry about?

When your performance metrics exceed the configured threshold values, you will receive a Trouble Alert for your application monitor. 

 

Check the Response time graph to identify any spikes during the respective time period. Click on the individual spikes to view the transactions that triggered the spike to identify the root cause. 



    • Related Articles

    • I got a Trouble alert in APM. Will I get a clear alert?

      No. You wont receive Up and Down alerts for application monitors. 
    • Is there any Down alert in APM?

      Yes. Down alerts are supported in APM Insight for non-cloud monitors, i.e, for applications hosted in physical servers and VMs.  Your application will be marked as Down only when all the instances of the corresponding application is Down. 
    • How to map the severity of alerts from Site24x7 in Moogsoft ?

      By default, these are the corresponding s everities in Moogsoft for alerts raised from Site24x7. Site24x7 Alert Status Corresponding Moogsoft Severity Up Clear Down Major Trouble Major Critical Critical If you wish to change the mapping, you can ...
    • How to configure alerts to be sent to different users for different servers

      Different server groups have different use cases and eventually, different directly responsible individuals (DRIs). An alert from a server should be directed to the proper DRI to ensure prompt action and minimized alert fatigue. With Site24x7, you ...
    • What does Trouble Alert in APM mean?

      A Trouble Alert in your application monitor indicates that the performance metrics has exceeded the configured threshold levels.  In general, threshold values can be configured for response time, error count and exception count for application ...