Not receiving alert emails from Site24x7
The email may have landed in your spam folder. White-list our email addresses no-reply@site24x7.com and noreply@zohoaccounts.com to receive emails in your inbox. You may also check if your mail servers are working fine to rule out any possibility of mail server glitches.
Secondly, there is a limit of 500 alerts per day for an email address. There is a probability that you might have reached this limit, and 500 emails were already triggered. In this case, emails alerts will not be triggered. This restriction is only for 1 day, it would be reset at midnight and you would start receiving the alert emails again.
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Alert Credits
Alert Credits enable you to purchase SMS and Voice credits as part of a single package. To know the number of SMS/phone numbers that can be added for alerts, please refer here. The alert credits under an Alert Pack are valid for both SMS and Voice ...