How do I uninstall an On-Premise Poller

How do I uninstall an On-Premise Poller

The default directories for installing the On-Premise Poller are:
Windows: C:\Program Files(x86)\Site24x7OnPremisePoller
Linux: /opt/Site24x7OnPremisePoller

Follow the steps given below to uninstall the On-Premise Poller from your Windows or Linux servers.
 
Windows:
  1. Go to Admin > On-Premise Poller and delete the On-Premise Poller from the Site24x7 web client.
  2. Log in to the machine on which the On-Premise Poller is installed and stop the On-Premise Poller service. 
  3. Navigate to the directory in which the On-Premise Poller is installed and open the bin folder.
  4. Run the file uninstallService.bat
  5. Go to the programs menu in Control Panel and uninstall the On-Premise Poller.   
What if the uninstallation for Windows fails or throws an error?
  1. Check for java processes running which are originating from the On-Premise poller installed directory
  2. Stop all the processes in the task manager.
  3. Navigate to the directory in which the On-Premise Poller is installed and open the bin folder.
  4. Run the file uninstallService.bat

Linux:
On a Linux server, it is sufficient to delete the installation directory to uninstall the Poller.
  1. Go to Admin > On-Premise Poller and delete the On-Premise Poller from the Site24x7 web client.
  2. Run the command sudo service site24x7-onpremise-poller uninstall
  3. Navigate to the directory in which the On-Premise Poller is installed.
  4. Run the command rm -r Site24x7OnPremisePoller

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