How do I uninstall an On-Premise Poller

How do I uninstall an On-Premise Poller

The default directories for installing the On-Premise Poller are:
Windows: C:\Program Files(x86)\Site24x7OnPremisePoller
Linux: /opt/Site24x7OnPremisePoller

Follow the steps given below to uninstall the On-Premise Poller from your Windows or Linux servers and in a Linux-based Kubernetes environment.
 
Windows:
  1. Go to Admin > On-Premise Poller and delete the On-Premise Poller from the Site24x7 web client.
  2. Log in to the machine on which the On-Premise Poller is installed and stop the On-Premise Poller service. 
  3. Navigate to the directory in which the On-Premise Poller is installed and open the bin folder.
  4. Run the file uninstallService.bat
  5. Go to the programs menu in Control Panel and uninstall the On-Premise Poller.   
What if the uninstallation for Windows fails or throws an error?
  1. Check for java processes running which are originating from the On-Premise poller installed directory
  2. Stop all the processes in the task manager.
  3. Navigate to the directory in which the On-Premise Poller is installed and open the bin folder.
  4. Run the file uninstallService.bat

Linux:
On a Linux server, it is sufficient to delete the installation directory to uninstall the Poller.
  1. Go to Admin > On-Premise Poller and delete the On-Premise Poller from the Site24x7 web client.
  2. Run the command sudo service site24x7-onpremise-poller uninstall
  3. Navigate to the directory in which the On-Premise Poller is installed.
  4. Run the command rm -r Site24x7OnPremisePoller
In a Linux-based Kubernetes environment
On-Premise Poller can be uninstalled either
  1. Using a file
  2. Using a command line 
Using a file
For Amazon's Elastic Kubernetes Service (EKS), Microsoft's Azure Kubernetes Service (AKS), and Google's Kubernetes Engine (GKE) distributions, execute the below command in the terminal of the Kubernetes environment to uninstall On-Premise Poller:
kubectl delete -f site24x7-poller-statefulset.yaml

For OpenShift distribution, execute the below command to uninstall On-Premise Poller:
oc delete -f site24x7-poller-statefulset.yaml

Using a command line
For EKS, AKS, and GKE distributions, execute the below command in the terminal of the Kubernetes environment to uninstall On-Premise Poller:
kubectl delete sts <poller-sts-name> -n <namespace>
Example: kubectl delete sts xxx-s247poller-sts -n default

kubectl delete svc <poller-svc-name> -n <namespace>
Example: kubectl delete svc site24x7-poller -n default

For OpenShift distribution, execute the below command to uninstall On-Premise Poller:
oc delete sts <poller-sts-name> -n <namespace>
Example: oc delete sts xxx-s247poller-sts -n default

oc delete svc <poller-svc-name> -n <namespace>
Example: oc delete svc site24x7-poller -n default

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